An extended medical observership within the Nuvance Health hospital system, a program which is the first of its kind. Poughkeepsie, New YorkWappinger Falls, New YorkDanbury, Connecticut

Assisted with the creation and implementation of all customer facing communication collateral: print, web, digital screens, social media, etc.Monitored campus websites and social media outlets to ensure compliance and up-to-date informationUtilized social media to engage with customers and build brand reputation.Planned and executed events within campus dining to drive student participation and enhance the dining experience.Promoted Meal Plan upgrades and commuter/faculty staff plan sales.Supported revenue driving initiatives at retail locations (i.e., limited time offers, promotions).Assisted with communication, promotion, implementation and tracking of all account level research to include bi-annual customer satisfaction surveys, focus groups, customer segmentation processes, food preference surveys, and custom account analysis in tandem with Marketing Manager and Area Manager.

•Set and Cleared Tables•Took Orders•Brought Out Food and Drinks•Solved Problems on quick notice•Occasionally helped with out of site jobs•Helped Open and Close the Restaurant •Provided Customer Service throughout the workday•Worked behind the counter