• Manages all Asset Protection processes and initiatives for a 125,000+ sq.ft. retail department store with over 100 employees and a multi-million dollar inventory value. Drives profitability through proactive shortage reduction strategies and tactics.• Detection, investigation, and enforcement of internal and external theft crimes, policy violations, and inventory shrinkage.

• Resolving challenging billing issues, fielding questions, analyzing customer accounts, and detailed documentation. • Superior agent metrics with emphasis on customer satisfaction, consistently scoring in the 90% percentile. • Champions Award for Great Teamwork. Received multiple Top Performance Awards and Perfect Attendance Awards.

• Protection of life and property through general law enforcement.• Criminal investigations, detection and apprehension of violators, preparing cases for trial, accurate and complete documentation and successful prosecution in court.• Promotion from Police Officer I to Police Officer II in 2009. • Promotion from Police Officer II to Master Police Officer in 2013.• Awarded Lifesaving Commendation for courage and composure in rescuing a trapped infant from a house fire in 2014.• Awarded commendation for proactive and reactive Gang and Drug Unit enforcement in 2008. • Awarded Top Physical Fitness Ribbon with gold star devices for superior physical strength, stamina, and agility in 2008.• Certified and assigned as Lead Field Training Officer for supervising, managing, training and evaluation of new officer recruits. • Over 7,500 investigations and over 1000 charges and arrests for all types of criminal offenses at all severity levels.• Performance ratings average of 9.1 out of 10, earning performance merit recognitions and increases at maximum levels.

• Loss prevention and asset protection of a 30,000 sq.ft. electronics store; total store inventory value 2.5 – 4 million dollars.• Detection of internal and external suspicious activity, apprehension of offenders, and related documentation.• Teaching and coaching employees about principles of safety, security, and shrinkage to ensure profitability.

• Supervising retail operations of three separate store locations to achieve company needs, desires, and sales goals.• Multiple Top Producer Awards for exceeding performance goals, resulting in highest company-wide sales.