Christopher Peckham Email & Phone Number

Boston, Ma, Us

Chicago, Il, Us

• Leading 100+ person department, split between US and India, to develop flagship ambulatory practice management system for small to large/enterprise-level medical practices/networks and delivered via both on-premise and hosted offerings. Following my agile development model, team has improved on-time delivery and accelerated velocity while achieving improved quality measures. Leading multi-year project with both existing staff and services firm to convert from desktop to web-based technology. Technology is currently VB, C#, and SQLServer and being converted to Angular with RESTful microservices hosted in containers.• Took over struggling new product development effort, brought together disparate teams totaling 30 persons split between US and India, identified key product management and technology challenges, drove decision to reset approach and deliver a new product with novel features and user experience within 9 months. Successfully employed an all Agile approach. Product is a Healthcare Provider Visit/Encounter Noting/Documentation module for our flagship Ambulatory product line built using HTML/Java Script.• Built out team to rejuvenate SaaS-hosted Prenatal product to complement flagship Ambulatory product line. Employed agile process and led team to exceed delivery plans and accelerate product roadmap. Technology is HTML/Java Script and SQLServer.• Managed 80-90 person department, split between US and India, in all aspects of Product Development for a comprehensive Ambulatory solution sold to small medical practices. The solution included both Clinical/EHR and Practice Management/Billing features. Product was multi-tiered leveraging .Net, WPF, WCF and SQLServer. Delivery was both on-premise and SaaS-hosted. Key accomplishments were the stabilization of performance and usability concerns along with the successful delivery of funded-development for CVS.

Raleigh, North Carolina, Us

• Managed 185–250 associates across eight processing locations carrying out operations for Item Processing including Remote Deposit Capture and Branch Capture, Lockbox, Account Reconcilement and Positive Pay, and CD-ROM. Consistently beat $7–8M budget by 3–4.5% over 3 year period including almost $1M in savings on $16.5M of expense in one year.• Formed vision for Branch Capture project (converting paper to image in the branches) and then established and led multi-departmental team to deliver related proposal to save over $2M annually of a $6.5M P&L with $15M in expense• Initiated Program across multiple departments to manage and improve the Item Processing Services business which served twenty customer banks and accounted for ~$8M in annual revenue and over half of our operational volume.

Raleigh, North Carolina, Us

• Developed and implemented strategic technology plans for Central Bank Operations, the Corporate Data Warehouse, Compliance Technology including Anti-Money Laundering & Anti-Terrorism, and Wealth Management including Retail Brokerage, Trust, and Private Banking• Grew and managed teams from 12-29 associates to achieve top team performance while consistently beating $1-3M budget.

• Managed delivery of IT Offshore Outsourcing Services to Fortune 500 clients including Wachovia Corporation, Bank of America, and Praxair• Key member of Management Team responsible for 50% growth in annual revenue

Spring, Texas, Us

• Enabled our Fortune 500 clients to achieve break-even return within two years and positive returns thereafter through our Enterprise Software Systems implementations which typically ran for 6-18 months and cost $5-$12M. • Consulted with major pharmaceuticals on the Validation of their Enterprise Asset Management systems in accordance with strict FDA guidelines

Positions Held: General Manager, Division Strategy and Marketing Manager, e-Solutions Practice Manager, Director of Consulting Services, Senior Systems Consultant• Over four year period as Director of Consulting Services and Senior Systems Consultant, contributed to growth of Boston-area branch from $300K to $5M by performing project management and IT consulting for over 50 engagements generating $6 million in revenue.• As General Manager, achieved profitability goals for this office of twenty consultants with accountability for sales and client management, employee development and recruiting, and financials for the $5M P&L.

• Co-founder and Director with vision of providing information management solutions through technical consulting services and customized software development• Grew company from 2 to 12 people and from $100K to $1M annual revenue including opening and operating an office in New Zealand

• Turned fledgling software product into flagship product as integral member of product management team working with senior management and key clients to prepare product specifications and product direction proposals.• Designed and developed Asset Maintenance Management software and an Executive Information System

Mba, Business Administration And Management, General

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