Christopher Saffer Email & Phone Number

United States

• 5+ years of experience as the primary tool manager of AppDynamics on-prem.• Team lead of the Monitoring team responsible for the setup, configuration, and ongoing administrative functions of several different monitoring tools and technologies used in support of a major federal client for both cloud and on-prem applications.• Created alerts, dashboards, and reports in Splunk using Splunk Query language.• Setup automated transaction and http server synthetic tests using ThousandEyes.• Configured policy updates and health rules used for capacity management, troubleshooting, and reporting in vROPs.

San Antonio, Texas

San Antonio

San Antonio, Texas Area

San Antonio, Texas Area

• Monitored the nightly performance of a small 20x 42u cabinet datacenter• Initiated first response in the event of performance degradation or systems failure• Initiated nightly backups to magnetic tape storage for 18 databases • Processed nightly batch jobs exceeding 20,000 medical claims• Created visual basic scripts that improved performance of JitBit email notification program• Established secure communication with dozens of banks for check payment approval• Printed checks for direct payout claims to customers

Wilford Hall Hospital, Lackland Afb, Tx

• Performed safety tests and security checks on new medical equipment• Organized detailed records of hundreds of new medical equipment• Provided warehouse organization for streamlining equipment deliveries• Placed and received orders of medical equipment over the phone and electronic ordering system

433Rd Airlift Wing, Lackland Afb, Tx

• Administered technical support and repairs for over 900 work stations and 1000 end users• Collaborated with the 433rd AW Work Group Manager to setup over 300 new desktop workstations and laptops• Assisted with organizing the Computers for Learning charity program• Helped set up computer equipment at formal social events for retiring Colonels and other Officers

Bachelor Of Business Administration (B.B.A.), Cyber Security, 3.76

Bachelor Of Business Administration (B.B.A.), Information Systems, 3.57