My job responsibilities as an Advances Repair Agent is at its core resolving the issues that clients have with their computer in a timely and effective manner. Ensuring that the client gets their computer back working the way that they want it to the first time, every time. At a deeper level, we are also responsible for providing backup for any of the other in store precinct level geek squad positions (Operations Agent (administrative duties), Consultant Agent (client facing check in/ out processes along with providing information/answering questions based in out area of expertise))