Christopher Samples Email & Phone Number

Cincinnati, Oh, Us

• Sourced products needed for the project at a competitive price that allowed the company to maximize profit• Ordered products for projects, used company funds to purchase products, kept track of when product was supposed to arrive, followed-up with vendor/manufacturer if product was late, received products, inventoried products until needed, ordered products on JIT basis to minimize inventory and cash outlay • Scheduled project start and end times whether the project was to take just a few hours or a few weeks• Customer Relations- sourced new customers, retained previous customers, made sure customers were satisfied from beginning to end of project, updated customer of current progress• Quality Control- tested installed product for any problem(s), reported problem(s) in a technical manner to assigned technician, re-checked problem(s) to make sure it was corrected properly• Responsible for appearance, cleanliness and safety of work and customer areas• Developed and executed work goals for the day among multiple employees and multiple jobs, reported daily work goals to management in morning before work was started. If set daily goal wouldn’t be met, implemented revised plan to maximize work output for the day. Reported progress made for the day to management• Attended meetings with owners to discuss the direction the company was going, what we wanted to change and how we were going to execute change. Made recommendations on what I thought would be beneficial to the company and our goals.• Discussed monthly budget goals, developed plans to meet budget, decided where we wanted to spend budgeted money, reviewed budget goals mid-month and adjusted plans/actions as needed• Boosted technician morale• Made on-the-spot decisions when needed to resolve a minor problem• Immediately reported any significant problems or setbacks to management. Worked with management to develop and implement revised plan

• Responsible for maintaining and acquiring new customers• Inventory count and management• Billed customers and collected payment• Kept organized documents of customer inventories- present and past orders• Planned daily routes to maximize number of customers called upon• Continuous relationship / trust development with customers• Up-sold products to customer and persuaded them to purchase items that netted high profits for company• In panic situations took whatever measures deemed necessary to ensure customer received parts in a timely fashion• Reported to department manager and assistant manager, went over sales objectives and goals with department manager

Bachelor Of Science, Business Management

Associate'S Degree, Business Administration