Christopher Santos Email & Phone Number

Newcastle Upon Tyne, England, United Kingdom

Helping educators safeguard academic integrity, streamline grading + feedback and improve learner outcomes.

Newcastle Upon Tyne, England, United Kingdom

As a consultant / account manger responsible for advising, selling and onboarding schools onto Lexia reading software and the myLexia data management platform. Engaging in client meetings to understand their educational needs, negotiate contract specifics, and ensuring an effective implementation of the program. Providing comprehensive training on Lexia software and maintaining ongoing support, addressing client queries promptly, and fostering strong client relationships throughout their Lexia journey. Proactively managing over 500 accounts across the UK & Ireland, consistently upselling add on packages and supporting successful renewal. Collaborates seamlessly within a team, fostering effective communication and taking on additional training responsibility to promote team development.Organising client data efficiently via CRM systems, facilitating effective account management. Reporting on sales, data and industry trends monthly. Successful in securing the largest accounts in company history. Through meticulous relationship building, upsold the largest bolt-on package in addition. Worked in conjunction with the Educational Endowment Foundation• Responsible for achieving sales of educational software to primary and secondary schools• Build and nurture relationships with customers through a consultative sales process• Management of busy calendar of appointment schedule• Administration of pipeline leads and opportunities• Deliver bespoke online consultations, demonstrations and training sessions• Provide technical support and advice• Negotiate accurate estimates and quotations with customers• Use initiative to generate new business through existing relationships• Maintain CRM systems to a high degree of accuracy

Shizunai, Shin-Hidaka, Hokkaido, Japan.

Assistant Language Teacher (ALT) for the Hokkaido Prefectural Board of Education (北海道教育委員会).JET Programme - Awarded Jet 'Kizuna' Ambassador honour upon completion.Worked for 5 years in rural Hokkaido as an English teacher at high school level (15-18). Mainly taught at two schools each week, but had an additional 4 schools that required less frequent visits. The levels of the schools ranged from advanced academic to near beginners in the English language. Also taught at a special educational needs school throughout my five years.The main role was to deliver interesting and engaging lessons to students in order to spark their interest in English. Working collaboratively alongside Japanese teachers of English to ensure the highest level of Education for the students. Tasked with designing lessons plans and, in the case of the third grade elective students, their curriculum. In addition, coached students one-on-one for speech contests, EIKEN/TOEIC language proficiency tests and university applications. Organised special events for the students to experience Western culture, participated in English camps and judged speech contests.As a representative of the JET programme also used my position to become involved in the local community, participated in many festivals, volunteered my services for adult English classes and assisted in the sister cities exchange programme between my town and Lexington, Kentucky.

Newcastle Upon Tyne, United Kingdom

Worked within the marketing team to ensure the correct release of information targeted at our various different patron groups. Tasked with writing copy for both press releases and our monthly brochure. Organised the distribution of our promotional materials to the local area.

Newcastle Upon Tyne, United Kingdom

Developed and screened several film seasons on Asian cinema. Leveraged my natural speaking ability and hosting skills to introduce screenings in an official capacity. Hosted events to audiences of over 300 people regularly, notably with older patrons under the 'Silver Screen' initiative. Held small group discussions and ran an extremely popular quiz which provided an additional revenue stream to the charitable organisation.

Newcastle Upon Tyne, United Kingdom

Duty manager of a grade-II listed building, changed with the daily operations of the business and managing a team of around 20 people per shift, and over 100 people in total. The main role was overseeing the running of the floor and ensuring the happiness of customers, addressing any unhappy customers head on to secure their continued patronage and balancing the ever evolving daily logistics of a busy art house cinema, with an audience whom expect the highest standard. In addition managed and ordered stock for the business, acted as a key holder, first aider and fire safety officer.

Newcastle Upon Tyne, United Kingdom

Team leader in charge of managing a team of around 25 staff members and ensuring the smooth operation of the three area of the buisness ushering (screens), box office and retail efficiently. As the venue was one of the busiest cinemas in Britian at the time, a huge part of the job wasanticipating and dealing with the needs and concerns our our customers. Took stock and ordered as necessary. To concentrate on my final year on university studies there was a one year gap between this role and my next.

Master'S Degree, Film Theory, Commendation.

Awarded a Masters scholarship for outstanding work in undergraduate degree. Japanese and Korean cinema were the main areas researched.

Bachelor'S Degree, Film And Television Studies, First

A largely theoretical course in film, although additional practical elements in documentary film making were undertaken. Studied a wide.