Christopher Sanz Email & Phone Number

San Francisco County, California, United States

Supervises the activities of transit personnel; ensures that the department rules, policies and procedures are followed by subordinate personnel.Maintains transit services by coordinating schedule adjustment and operator activities with central control and other transit supervisors; investigates service problems on assigned lines and at MUNI metro stations; takes corrective actions; and ensures proper coverage at subway stations. Prepares and/or modifies transit service schedules; analyzes traffic and passenger data to identify schedule problems and reports the information to appropriate personnel, and uses computer hardware and software in the performance of duties.Prepares different reports such as schedule adherence reports, accident/incident/violation reports and instructional plans using computer applications; reviews reports to ensure that the information is complete and accurate.Coordinates and initiates responses by appropriate personnel and transit services; maintains communications among field staff, responds to silent alarms and emergencies; dispatches police, medical units and/or support personnel. Interacts with members of the public and other agency representatives on various matters; listens to customer complaints and takes appropriate courses of action; and directs traffic as needed. Serves as Good-Will-Ambassador for the SFMTA.Uses different computer applications to prepare correspondence, and reports; monitors service and researches information; utilizes specialized computer applications such as Trapeze, DriveCam, NEXTBUS, and TransitSafe.

San Francisco, California, United States

Conducts pre-operational inspection of the transit vehicle, in accordance with federal and state laws and departmental regulations, to ensure it is functioning properly.Inspects the passenger compartment of the vehicle to ensure it is free from hazards (such as spills, loose handrails and stanchions, defective seats, etc.) and that the video camera lenses are not obscured.Safely navigates the vehicle through traffic along assigned routes, under various environmental conditions, in accordance with traffic laws and departmental regulations.Operates the disability access lifts to assist people in wheelchairs onto the vehicle and properly secures their wheelchairs when they are on the vehicle.Collects fares from passengers and issues transfers; checks passenger transfers, fast passes, and electronic passes to ensure they are valid.Uses vehicle's intercom system to communicate instructions to passengers and to call out vehicle stops and transfer points.Responds to customers' questions regarding routes, directions, fares and transfers.Conducts a post-operational inspection of the outside of the vehicle to detect defects and body damage, broken windows, and graffiti.Contacts Central Control regarding various emergencies such as medical emergencies, vehicle malfunctions, vehicle evacuations etc. and/or circumstances that may affect service such as heavy traffic, road hazards, road obstructions etc.Completes accident, incident and/or miscellaneous reports to document unusual occurrences.

Sfo

Operating various screening equipment and technology to identify dangerous objects in baggage, cargo and/or on passengers, and preventing those objects from being transported onto aircraftPerformed searches and screening, which included physical interaction with passengers (e.g., pat downs, property searches) conducting bag searches and lifting/carrying bags. Controlling terminal entry and exit points.Interacting with the public, giving directions and responding to inquiries.Retaining and implementing knowledge of all applicable Standard Operating Procedures.