- Professional and private English as a Second Language tutor specializing in Business English, accent reduction, and grammar who is focused on building students' confidence in improving their reading, listening, speaking, and writing skills.- Developed personal, pertinent, and customized lesson materials to best suit students' needs and abilities.- Fostered relationships with students and encouraged them to feel more prepared in their work environments.

- Prepared financial settlement per event agreement terms and settled shows with touring artists’ managers on behalf of the promoter- Ensured the safety and well-being of patrons by implementing and following event safety plans and protocol

- Acted as main liaison for the General Manager and the finance department on all operational and event-based finances- Prepared, managed, and submitted all financial back-up and documentation of event-based and operational expenses- Maintained detailed records of all venue expenses, including month-to-month expense tracking- Served as promoter representative and settled shows with touring artists’ managers- Created and managed an organizational document storage and management website using Sharepoint, and educated team members on its use

- Trained and managed new FOH employees as box office attendants, ticket takers, and ushers- Assisted hundreds of customers by selling tickets and provided ticketing customer support in a high-paced environment- Ensured the safety and well-being of patrons by implementing and following event safety plans and protocol

- Organized and maintained a secured digital document library using Sharepoint for Buku Music + Art Project 2019- Created instructional guides for team members and festival department heads on Sharepoint’s functionality- Assisted Festival Director and Contract Administrator to contract, collect, and organize the records of approximately 90 different 3rd party vendors- Managed approximately 120 employee contracts for the Payroll Manager to ensure accurate and timely payments