Christopher Schellens Email & Phone Number

Antwerp, BE

Antwerpen, Vlaanderen, België

• Overseeing comprehensive import processes, from invoice validation to booking releases and arranging necessary port transportation.
• Serving as primary liaison between customers, port authorities, and customs, ensuring smooth operations and compliance with regulations.
• Proactively addressing and resolving import-related issues, enhancing customer satisfaction and operational efficiency.
• Participating in continuous improvement initiatives, optimizing import procedures for increased efficiency and quality.

Antwerpen, Vlaanderen, België

• Managed and coordinated truck driver assignments, ensuring efficient movement and placement of cargo.
• Monitored cargo flow to maintain operational efficiency, promptly addressing any inconsistencies or bottlenecks.
• Prioritized container pickups according to delivery deadlines, with special attention to early import deliveries.
• Ensured all containers met port deadline requirements for loading, mitigating potential disruptions to schedule.
• Solved variety of operational issues, including pincode discrepancies, reference issues, and container labeling, maintaining high service standards.

Antwerpen, Vlaanderen, België

• Managed guest services including handling reservations, check-ins, and resolving any booking or payment issues, while providing pertinent information to enhance customer experiences.
• Conducted nightly audits, closing and verifying accuracy of financial systems across departments, reconciling credit card transactions, and maintaining operational data.
• Facilitated hotel's system transition to next day, dispatching necessary reports to relevant departments and providing front desk support as needed.

Antwerpen, Vlaanderen, België

• Managed customer-centric front desk operations including processing reservations, facilitating check-ins, and resolving any booking or payment-related issues.
• Enhanced guest experience by providing useful and timely information.
• Participated in evaluation of new Airbnb projects, focusing on elements like fire safety to ensure compliance with regulations.
• Supervised housekeeping operations, ensuring timely and high-quality services for guests.

Logistics, Materials, And Supply Chain Management

High School Diploma