Christopher Schiefer Email & Phone Number

Charleston, South Carolina Area

: Execute superior customer service in a Fine Dining environment: Established as a lead server, providing training to new employees

Frederick, Md

: Responsible for Front of House Training including food and alcohol knowledge: Responsible for alcohol inventory and invoicing: Ensuring quality/consistency in dining room service for the first Brew Pub in Frederick : Successfully managed over 80 Front of House staff members: Trained 4 new managers in the company

Bowie

: Responsible for all food ordering, receiving and inventory: Oversaw alcohol costs and lowered inventory levels: Decreased food cost variance: Improved overall organization, cleanliness, and lowered inventory levels: Directly responsible for 80% of the location’s operations

: Directly responsible for all food and beverage ordering, receiving and inventory: Improved overall guest satisfaction by increasing food quality standards, cleanliness and personal interaction: Developed two hourly employees into supervisors : Improved food cost by utilizing successful techniques from previous experiences

; Directly responsible for ordering, receiving and inventory of food and alcohol: Improved “Secret Shopper” scores : Due to successes in the dining room & bar, transitioned into the role of the kitchen manager with an improved food cost, by developing new systems: Decreased labor percentages by increasing overall productivity & efficiency: Ensured consistent quality control in the kitchen and bar, which lead to the best bar and kitchen costs in the company : Improved sanitation scores : Built sales as the Banquet Manager : Developed 6 hourly employees into supervisors

Guided and advised up to 25 employees : Executed sales transactions, financial record keeping, inventory and ordering supplies : Retained guests by solving guest complaints : Evaluated and improved productivity of co-workers

Delivered high standards of customer service and phenomenal work ethic : Improved necessary skills to interact with patrons, fellow employees and the managing staff

Provided excellent service to guests at waiter and bartending positions : Directed, organized, and controlled catering jobs at guest's homes

Education record

Education record