Christopher Scott Email & Phone Number

King Of Prussia, Pa, Us

Ghent, Flemish Region, Be

Working with Esko Graphics, Inc. in the role of Customer Service Field Engineer consistently provides me opportunities to capitalize on my technology and interpersonal skills.I routinely conduct week-long service calls to label and package printing facilities throughout the United States.Summarily, my responsibilities include installing new inspection systems, upgrading existing inspection systems, troubleshooting and repairing inspection systems, performing routine maintenance on existing inspection systems and training press and finishing operators to use the inspections systems.While most of my time spent on customer sites focuses on installing and servicing inspection systems, it is also necessary for me to establish working relationships with the customer's employees involved in supporting my work. Working within an industry in which field engineers are typically not recognized for being very personable, my on-the-job interpersonal skills consistently create exceptional customer service experiences, to the degree that customers frequently remark on the positive difference I bring to my work.

Ghent, Flemish Region, Be

Specialized in the installation, repair and maintenance of machine vision systems for commercial printing workflows.

Provide General Small Office / Home Office (SOHO) IT Infrastructure Services:• Build, Upgrade, Troubleshoot and Repair Workstations and Servers• Install and Configure Windows XP, Windows 7 and Server 2008 OS• Create VMware and Hyper-V Installations• Update Drivers, BIOS, Operating Systems, Network Hardware• Plan and Implement Secure Wireless & Wired LAN Environments• Install and Configure Local and Off-site Data Backup Solutions• Install, Troubleshoot and Repair Desktop Laser and Inkjet Printers• Perform Remote Access and On-Site Technical Support• Install General Software (Anti-Virus, MS Office, Practice Management...)

>>> Created and Built the Peninsula’s premier fine art print reproduction services studio from the ground up <<<>>> Integrated leading edge color management and wide-format inkjet printing technologies (Producing superior artwork reproductions with clarity, color fidelity and print qualities un-matched in Hampton Roads) <<<Hardware & Software Experience• Assess hardware/software needs• Research/Purchase hardware/software to meet application requirements• Assemble/Maintain custom-built computer workstations/file servers• Install/Integrate new hardware/software• Install/Configure/Maintain/Upgrade basic wired/wireless LAN• Implement/Maintain anti-virus / network intrusion security system• Setup/Configure/Maintain printers: color/B&W laser / wide-format inkjet• Communicate with product technical support personnel to troubleshoot hardware/software issuesAdministration• Assess/Purchase basic business support services: Internet, Telephone, Credit Card Processing, Premises Security, Electric Utility, Insurance, HVAC maintenance, Bookkeeping and Accounting• Issue payments to vendors/creditors/service providers• Maintain payroll records/Issue employee paychecks• Process credit card/cash/check payments• Maintain organized records system for accurate cash flow accounting• Compose/Send professional vendor/client correspondence• Ensure timely execution (Bookkeeping, Tax returns)• Train and Manage employeesProduction• Scan artwork• Use image processing software to prepare images for print• Print images using wide-format inkjet printer• Cut/Finish/Package prints for client pickupCustomer Service• Maintain regular and reliable business operating hours• Greet customers/Establish customer service relationships with new clients• Understand and Anticipate client needs• Take client orders• Set and Meet client expectations• Prepare client invoices• Process payments

Northbrook, Il, Us

• Use standard vehicle damage estimating system to confirm vehicle total loss status• Initiate telephone/written contact with claimants/insured claimants• Communicate with lenders & Department of Motor Vehicle agencies to facilitate vehicle title procurement• Determine vehicle values using fair market methods• Prepare/Offer monetary settlements to claimants• Prepare/Issue settlement payments to lenders/claimants)

• Schedule/Perform Ford repairs / maintenance on Ford automobiles• Proficient in Automotive Systems: fluid/lubrication * Heating/Cooling * A/C * Brake Systems * Electrical * Electronic Engine Control * Suspension/Steering• Diagnose/Disassemble/Repair/Reassemble engine blocks• Verify customer vehicle concerns stated on work orders• Ride along with customers when necessary• Use Ford repair manuals/technical information database to diagnose/repair vehicles• Order/Repair parts• Verify repairs• Complete work order notes to summarize diagnosis/repairs to vehicles• Continue directly related education• Obtain ASE mechanic certifications

Ccna, (Cisco Certified Network Associate)

A.A.S., Automotive Technology