Christopher Seiffert Email & Phone Number

Woodland Hills, CA

• Coordinate with customer to determine functional requirements and determine technical solutions.
• Analyze data in support of proposed projects, business cases, and system requirements.
• Coordinate with customers and/or technical staff to resolve issues with software applications.
• Use accepted project management, application development and documentation standards and processes.
• Test, implement, document and maintain software applications.
• Work as a member of a team and provide support for applications.

Santa Fe Springs, CA

• Under limited supervision, diagnose and repair hardware and software problems over the phone, via email and via remote session
• Provide Tier 2 support for customers with complex issues
• Set up and maintain a laboratory to simulate and reproduce customer’s hardware/software problems.
• Contribute to technical documentation and produce technical memos for released products.
• Configure iSCSI, SATA, SAS and Fibre Channel disk arrays

El Segundo, CA

• Responsible for all pieces of e-learning working together under a learning management system
• Working independently with limited oversight, create multimedia learning objects for a highly educated audience using Adobe Creative Suite and Final Cut Pro
• Reviewing materials for clarity, consistency of style, grammar and spelling