Christopher Shanks Email & Phone Number

Miami, Florida, United States

Leading Mission United, I strategize and implement key programs for sustainable growth and effective community impact. My role involves managing day-to-day operations, team leadership, and oversight of advisory committees. I'm dedicated to enhancing service delivery, data management, and program evaluation. Actively involved in community engagement, I represent Mission United in various forums, fostering strategic partnerships. My focus also includes staff supervision and development, ensuring team excellence and program success.

Lake Worth, Florida, United States

Program Director of Veteran Student Support Services with expertise in program management and providing comprehensive support for disadvantaged student veterans. Committed to facilitating successful transitions and promoting long-term self sufficiency. Adept at program management, compliance, budget oversight, and staff supervision.Key Achievements:Oversee and manage the Department of Education TRIO Veterans Students Support Services Grant, including development, monitoring, and coordination of a 1.3-million-dollar budget. Responsible for expense tracking, purchasing, payroll approval, and budget modifications.Empower and support 120 student veterans through the utilization of the case management model, providing comprehensive assistance including course selection guidance, financial support, tutoring,mentoring, cultural activities, mental health services, housing assistance, and access to community benefits throughout their educational journey.Spearhead strategic initiatives aimed at enhancing the re-acclimation of student veterans to civilian life, including the restructuring of the veterans' orientation process, and fostering collaborations with veteran based community leaders. Resulted in improved successful transitions and long-term autonomy for student veterans.

Provides comprehensive academic advising services to current and prospective students and veterans, assists students and veterans in developing academic goals and educational plans, and assists in VA educational benefits applications and certifications to help student veterans achieve their goals.Key Achievements:Provided academic advisement and support to a cohort of 950 students within the STEM and Veteran population.Ensured student inquires received timely responses in coordination with other departments and staff members. w Identified at-risk students and highlighted opportunities for academic success improvements.Collaborated with faculty and other entities on campus to ensure student retention.Developed detailed academic educational plans for over 300+ students.

Lynchburg, Virginia

Streamline operational processes as the front-line recruiter for transfer students to the college, working in close alliance with key offices on campus, collaborating with partner schools to attend recruitment events, presenting at information sessions both on and off-campus, and organizing meetings and special events designed to promote the University and its academic programs. Repeatedly recognized for top performance through selection for high-priority initiatives.Key Achievements:Brought organization back into federal compliance within 97%, reporting enrollment data consistently and accurately to the Department of Education using National student loan data system (NSLDS).Introduced a new document management system which improved document searchability and saved admin staff an average of 1 hour per day.Spearheaded development of Standard Operating Procedures Manual.Led and managed the certification process with the Student Exchange Visitor program (SEVP), resulting into eligibility, and the enrolment of international students boosting enrollment by 3%.

Fort Gregg-Adams, Va

Apply strategic support to key stakeholders in ways that promote the company's culture, providing oversight of the progress of operations through the development of efficient strategies and tactics.Key Achievements:Managed large class sizes of 30+ students by utilizing blended learning approach empowering students to work in small groups and present in front of the entire class.Revised curricula, course content, materials, and methods of instruction resulting in 98% student pass rate. Rated as one of the Department’s top Instructor’s for 4 consecutive semesters in annual student evaluation.

Fort Knox, Ky

Fort Bliss, Tx

Fort Bliss, Tx

Graduate Certificate, College Teaching And Leadership

Master Of Education (M.Ed.), Teaching And Learning-Leadership

Bachelor Of Science (B.S.), Religion/Religious Studies