Christopher Sharp Email & Phone Number

Altona, Victoria, Australia

• Responsible for managing all aspects of the Retirement Village comprising 34 Serviced Apartments and 130 Independent Living Units, including providing support to staff, residents and families whilst ensuring that the.
• Coordinated, encouraged, and provided Leadership daily to 8 direct reports to achieve administrative, budgetary, housekeeping, maintenance, and gardening outcomes to maintain Facilities and Assets to provide amenity in.
• Investigated, initiated, and introduced change in the provision of Village First Responders; Meal delivery and Kitchen Services; the provision of Laundry and Linen Services; and the bringing back in-house of a.

Flemington, Melbourne, Australia

• Responsible for managing all divisions within the Hotel to operate seamlessly and provide exceptional customer experience:Key Achievements
• Maintained excellence in customer service and satisfaction by responding to and monitoring guest feedback provided via various online forums, sites and in-house. Ensured guests were happy to avoid larger strategic.
• Managed communications and stakeholder engagement including dealing/negotiating with guests, booking agents, apartment owners, Owner’s Corporation, Staff, Head Office, neighbours, industry associations, Council Health.
• Led a diverse team within a fast-paced changing environment which required effective communication and coordination with all Team Leaders to ensure a unique and seamless experience for every guest. Provided insight.

Melbourne, Victoria, Australia

• Launch the newly branded Hotel in Carlton which required ascertaining, developing, and implementing policies, procedures, and guidelines as a newly independent Hotel.
• Built a new brand and branding through website design and development, with an attached booking engine, and trained staff to use the booking engine.
• Reached out and developed new Hotel relationships with Travel Agents, Clients, Guests, Corporates, and other booking agencies, and provided coaching, mentoring, and training to staff to own these relationships and.
• Recruited/managed/mentored/trained/coordinated a Team of 12 from diverse backgrounds to assist in the running of the Hotel, including Housekeeping, Maintenance, and Guest interactive services. Ensured that all staff.
• Developed a strategic plan, with realistic budgets and costings for the newly independent Hotel with initiatives to maintain and grow supply chain relationships within budgeted guidelines.

Melbourne, Victoria, Australia

Hotel Manager of a Quest Serviced Apartments Franchise.

Geelong, Victoria, Australia

Managed Motel/Serviced Apartments/Restaurant

Melbourne, Victoria, Australia

Manager of a small team which used the international currency, Euro and USD Commercial Paper and interest rate markets to supply the Domestic Australian Bank with funding cheaper than that which was available on shore.

Bachelor'S Degree With Honours In Commerce, Economics/Business/Politics, Honours

Master'S Degree Of Commerce, Economics

Studied Financial/Banking Economics with a Thesis on Market Contestability of retail banking in Australia - A case Study (Bank of America.