Christopher Shealey Email & Phone Number

Raleigh-Durham-Chapel Hill Area

▪ Obtaining written and verbal statements from claimants, insured clients, and Helmsman customers to verify the details of each claim.▪ Obtaining supporting documentation and updating claims with urgency as information is received to assist with timely liability decisions.▪ Reviewing commercial bodily injury, general liability and auto policies to verify coverage for each claim.▪ Making timely liability decisions based on facts and evidence such as police reports, field investigative reports, and any other relevant data.▪Proficient in managing commercial litigated claims including mediations and pretrial settlement conferences.

Duluth, Georgia, United States

- Responsible for file handling to include but not limited to: investigation liability determination, claims organization, negotiations, maintaining, prioritizing and controlling personal schedule and providing top quality service to every customer.- Claim specific responsibilities include: bodily injury evaluations, vehicle diminished value, bankruptcies, repossessions, floods, vehicle fire and theft handling, recreational vehicle and motorcycle losses along with complex coverage investigations and reviews.- Review claims for accuracy and relate all automobile appraisal estimates to customers.- Responsible for tracking team subrogation referrals, and mentoring of new team claims representatives.

Raleigh, North Carolina, United States

- Investigate automobile accidents while paying attention to details in order to determine accurate liability.- Negotiate bodily injury claims with injured parties and attorneys for settlement resolution.- Request and review of medical bills and reports for evaluation of customer injuries.- Participation in catastrophe claim handling for property and automobiles.

Raleigh, North Carolina, United States

- Investigate automobile accidents while paying attention to details in order to determine accurate liability.- Direct customer support via telephone, e-mail and/or fax to ensure customer satisfaction.- Negotiate damage settlements in a task oriented fashion.- Process subrogation files and uninsured motorist claims.