Christopher Sheline Email & Phone Number

Columbus, Oh, Us

Remote

• Manage 4 exempt supervisors, 9 non-exempt clericals, and 150 - 200 warehouse workers in Shipping, Returns, and Customer Service. • Received an Alpha Zulu Award for exceeding peak production goals. • Ensured customer satisfaction through operational organization and analysis. • Maintained carrier relationships and improved carrier performances including ETA accuracy, efficiency, and on-time deliveries. • Successfully improved operational efficiencies through dock management, pick/pack processes, and capacity management. • Leverage P&L reports for trend analysis and forecasting• Facilitated various safety and security measures to protect employees, foreign drivers, equipment operators, and theft internally and when in transit.• Coached shipping and receiving teams on Logistics, Supply Chain, DOT regulations, and carrier maintenance. • Reduced transportation costs in LTL and TL shipments• Developed Yard Management procedures, including daily auditing and housekeeping protocols. • Managed the yard pool, live schedules, and collect vs prepaid carrier communications.• Conduct operations and transportation root cause analysis and provided action plans including Five Why’s, process development, feedback, and coaching. • Established safety and security protocol for trailer seal audits, power equipment certifications, and carrier equipment requirements.• Developed tendering/retendering procedures (SOPs) to ensure timely processing and shipping with a customer preferred carrier. • Manage POD, billing, and file retention for shipping and receiving.• Proficiencies with Microsoft Office, Manhattan WMS, Cognos SCI, TMS Mercury Gate, and SAP.

Remote

• Awarded the 2018 Faculty Teaching Award by Ashford’s Senate Professional Development & Scholarship Committee for excellence in teaching and student outreach. • Formally recognized by the Executive Dean of the College of Liberal Arts for teaching at a high level and providing students with a mission-driven quality experience.• Received a distinguished rating for the 2018 performance review.• Awarded the role as Capstone Instructor for Military Studies and General Education.• Fosters critical thinking and analysis through personalized feedback and coaching.• Teach undergraduate courses in Ethics, Leadership, Peacekeeping, General Education and American History for 1-30 students.• Support students with enthusiasm and flexibility via live sessions/calls, weekly discussion boards, and student guidance.• Facilitates learning through curriculum, PowerPoint presentations, and textbook recommendations pertinent to course objectives.• Successfully create a culture that inspires students to become lifelong learners.

Columbus, Ohio, United States

• Supervise and develop a team of 15 Associates, ensuring a Customer First atmosphere.• Established the monthly recognition wall, awarding the winner a company gift card.• Drove Sales through the careful Merchandising of product and sale floor presentation, as well as setting productivity and sales goals.• Drove Credit through coaching superior customer service and a focus on savings for the customer.• Achieved 1st place in the district for the Winter Windows Sale Event with 196% to goal.• Sold out of over 650 JCPenney Home Expression Towels in a single weekend for a 4800$ increase.• Achieved Top 3 Performing Stores in the entire company for the Spring Windows Sale Event with 155% to goal.• Ranked #1 performing Home Department in instant credit applications (Icap) with 152%, over 200% for the year.• Achieved 1st place in the district and region with 396% to goal for the Mother’s Day Home Décor Event• Ranked Top 10% in the entire company for individual online sales (findmore) for all four quarters and was rewarded with gold certificates of achievement.• Achieved the year’s first Jewelry Sales Event with +10% to goal.

West Jefferson, Oh

• Rewarded with a Great Team Leadership Certificate• Nominated as Great Team Hero for Support and Development• Managed the training program as curriculum developer, trainer / instructor, and executive management developer, including communication and collaboration techniques (direct verbal and remote), problem resolution interactions, project management, leadership methodologies, business strategy, team management, feedback presentation, and employee.• Focused on corporate policy in operations, supply chain and logistics distribution. • Maintained relationships with Carriers, Vendors, and Import Warehouses to ensure timely communication, scheduling, and performance.• Facilitated the dispositions and processing of national recalls.• Championed the security research and Assets Protection investigations teams.• Developed strategies that improved workforce efficiency, internal rewards, and EDI match.• Drove sales by coordinating major events such as Halloween Candy, Back to School, etc.• Focused on quality management, best practice procedures, employee feedback and performance evaluations, and quality assurance tools.• Led a team of up to 60 teammates and 2 supervisors; utilized on-site and corporate environment; completed training assessments and monitored production metrics.• Improved quality and production control by designing feedback forms, quality tracking forms, and training tool models used by other corporate trainers and managers nationwide.

Columbus, Ohio Area

• Increased commission-based sales.• Responsible for customer relations, complaints, and advice• Maintained a clean and presentable sales floor • Provided sales reports for revenue and scheduling demands• Reviewed employee performances and determined wage increases• Provided training for employees and new hires

Graduate Certificate, Joint Warfare (U.S. History), Military Joint Operations Planning And Strategy, 4.0

Activities and Societies: Golden Key, Pi Gamma Mu, Graduate Mentoro Courses: The Making of Strategy, Joint Warfare Theory and Practice.

Master Of Arts (M.A.) - History, Classical And Ancient Studies, 4.0

Activities and Societies: Golden Key, Pi Gamma Mu, Graduate Mentor.Thesis: Breaking the Cuffs – Helots Rise to Freedom. o Courses.

Bachelor Of Arts (B.A.), Military History, 3.9913

Activities and Societies: University Mentor Certificate, Golden Key International Honor Society, Pi Gamma Mu International Honor.

Minor, Counseling Psychology, 3.9913 Gpa

Activities and Societies: I am currently a member of Golden Key and Pi Gamma Mu honor societies, as well as a university mentor for new.