Christopher Sheline Email & Phone Number

Columbus, OH, US

Remote

• Manage 4 exempt supervisors, 9 non-exempt clericals, and 150 - 200 warehouse workers in Shipping, Returns, and Customer Service.
• Received an Alpha Zulu Award for exceeding peak production goals.
• Ensured customer satisfaction through operational organization and analysis.
• Maintained carrier relationships and improved carrier performances including ETA accuracy, efficiency, and on-time deliveries.
• Successfully improved operational efficiencies through dock management, pick/pack processes, and capacity management.
• Leverage P&L reports for trend analysis and forecasting

Remote

• Awarded the 2018 Faculty Teaching Award by Ashford’s Senate Professional Development & Scholarship Committee for excellence in teaching and student outreach.
• Formally recognized by the Executive Dean of the College of Liberal Arts for teaching at a high level and providing students with a mission-driven quality experience.
• Received a distinguished rating for the 2018 performance review.
• Awarded the role as Capstone Instructor for Military Studies and General Education.
• Fosters critical thinking and analysis through personalized feedback and coaching.
• Teach undergraduate courses in Ethics, Leadership, Peacekeeping, General Education and American History for 1-30 students.

Columbus, Ohio, United States

• Supervise and develop a team of 15 Associates, ensuring a Customer First atmosphere.
• Established the monthly recognition wall, awarding the winner a company gift card.
• Drove Sales through the careful Merchandising of product and sale floor presentation, as well as setting productivity and sales goals.
• Drove Credit through coaching superior customer service and a focus on savings for the customer.
• Achieved 1st place in the district for the Winter Windows Sale Event with 196% to goal.
• Sold out of over 650 JCPenney Home Expression Towels in a single weekend for a 4800$ increase.

West Jefferson, OH

• Rewarded with a Great Team Leadership Certificate
• Nominated as Great Team Hero for Support and Development
• Managed the training program as curriculum developer, trainer / instructor, and executive management developer, including communication and collaboration techniques (direct verbal and remote), problem resolution.
• Focused on corporate policy in operations, supply chain and logistics distribution.
• Maintained relationships with Carriers, Vendors, and Import Warehouses to ensure timely communication, scheduling, and performance.
• Facilitated the dispositions and processing of national recalls.

Columbus, Ohio Area

• Increased commission-based sales.
• Responsible for customer relations, complaints, and advice
• Maintained a clean and presentable sales floor
• Provided sales reports for revenue and scheduling demands
• Reviewed employee performances and determined wage increases
• Provided training for employees and new hires

Graduate Certificate, Joint Warfare (U.S. History), Military Joint Operations Planning And Strategy, 4.0

Activities and Societies: Golden Key, Pi Gamma Mu, Graduate Mentoro Courses: The Making of Strategy, Joint Warfare Theory and Practice.

Master Of Arts (M.A.) - History, Classical And Ancient Studies, 4.0

Activities and Societies: Golden Key, Pi Gamma Mu, Graduate Mentor.Thesis: Breaking the Cuffs – Helots Rise to Freedom. o Courses.

Bachelor Of Arts (B.A.), Military History, 3.9913

Activities and Societies: University Mentor Certificate, Golden Key International Honor Society, Pi Gamma Mu International Honor.

Minor, Counseling Psychology, 3.9913 Gpa

Activities and Societies: I am currently a member of Golden Key and Pi Gamma Mu honor societies, as well as a university mentor for new.