Christopher Shepherd Email & Phone Number

Columbus, OH, US

Promoted Company Values: Led efforts to foster a culture of ownership and customer-centric service, empowering the team to consistently deliver an outstanding customer experience and solidify the company’s reputation as a top furniture brand.Team Development: Designed and implemented individualized growth and development plans, significantly reducing.

Promote company value by helping our team own it and serve our customers. Develop individualized plans for team growth and development while reducing turnover. Provide tools to help our team operate efficiently and help us become our customer's favorite furniture brand. Accomplishments *Facilitated in our 4-week new hire training.*Increases team efficiency.

Columbus, Ohio Area

• Accountable for credit transactions
• Drive results through exceptional customer service and advanced problem-solving strategies
• Professionally communicate with store management and executives on daily reports.
• Reduce escalations through a partnership with store management, executive leaders effectively to resolve complex issues.
• Assist in developmental strategies to improve quality assurance, project management, and talent management.
• Manage call… Show more

Columbus, Ohio Metropolitan Area

Columbus, Ohio Area

April 2015 – Present| Sales Floor/Backroom-Instocks Senior Team Leader Target Corporations | 55 Graceland Blvd Columbus, OH 43214 Lead a team of 6 – 14 team members. Managed multiple departments. Efficiently communicate professionally with peers. Partner with vendors on promotions and hot item, driving sales in my department by 3%. Drive efficiency by.

Dallas-Fort Worth Metroplex

*Responsible for training new staff*Drive routines to meet payroll goals. *Efficiently communicate to drive productivity.*Drive warehouse location accuracy to drive sales. *Acknowledging receiving deliveries, documenting discrepancies, damaged and missing merchandise.*Drive efficiency by using productive time management strategies.

Dallas/Fort Worth Area

*Replenish sales floor and warehouse*Train new team members according to best practices*Assist leaders in driving productivity in every department *Accountable for cash and credit transactions*Awarded employee of the month over 21 times.

*Trained over 4 team members during night shift*Responsible staff training.*Responsible for customer service and overall satisfaction.*Awarded Employee of the Month three different times.*Began as counter person and promoted to team trainer and safety advocate position within 8 months.

Bachelor Of Science (B.S.), Business, Management, Marketing,

Business, Business Administration And Management, General

Associate'S Degree, Business Administration, Management And Operations