Christopher Shipps Email & Phone Number

Manitou Springs, CO, US

• Managed and updated company webpage (Bluehost) and created digital marketing materials (Canva, etc.) for in-person marketing events and customized company presentations (Powerpoint) for new prospects.
• Identified and researched potential clients and business opportunities to help facilitate expansion within company's innovation focused verticals. Developed and implemented marketing strategies to acquire new clients.
• Built and maintained strong relationships with key stakeholders and decision-makers, utilizing networking skills – largely with CEO’s, engineers, and scientists – to help further long-term partnerships.
• Studied and identified key trends and market opportunities to promote company growth and to assist with strategic decisions.
• Maintained accurate and up-to-date records of sales activities and client interactions in sales pipeline and CRM.
• Prepped Sales team for upcoming trade shows and industry events to attain clients and develop relationships with affiliate partners

• Prepared customized proposals and legal contracts for new prospects and current clients needing scope changes.
• Researched new software solutions that would help our company scale. Benchmarked and beta-tested software before training the entire team on new solutions while also creating new processes and procedures for the team.
• Managed company-wide IT tools, including password managers and database maintenance, while providing remote IT support and training nationwide.
• Helped company to expand in additional markets by researching new offices in additional cities and presenting suggestions to management.

• Managed client representation at various community, environmental, and energy conservation events.
• Drove customer engagement through generating new leads and facilitating program sign-ups.
• Implemented diverse marketing strategies to address clientele need to both residential and small business segments.
• Compiled and delivered detailed reports on event outcomes, providing valuable statistics to clients.

Denver, Colorado, United States

• Dispatched all drivers across metro Denver and nearby states. Quickly adapted to fluid daily schedule and order changes throughout the day. Created daily driver schedule with optimal efficiency by analyzing historical.
• Navigated complex logistics during the Covid-19 pandemic while maintaining courteous boundaries with customers.
• Facilitated interdepartmental communications, promoting cohesion between Sales, Operations, and Finance teams.
• Documented all truck checks and related issues in detail to ensure proper maintenance.

Greater Denver Area

• Developed a brand new volunteer driver program, DRMAC Rides, that utilized volunteers to give free rides to young adults with intellectual and developmental disabilities within a minimal, grant-funded budget.
• Created all new processes, procedures, guidelines and forms from scratch after researching and benchmarking similar programs across the country.
• Managed the organization’s website and social media accounts to help increase project visibility (Org. Website, Facebook, Instagram, LinkedIn, etc.)
• Recruited, screened, interviewed and trained all new volunteers. Also recruited for new riders.
• Ensured the safety of all riders by following up with drivers and families of riders after each ride given.
• Marketed and performed outreach at various resource fairs and events to help promote the program’s growth.

• Managed a nonprofit retail store of over 50 employees using strong interpersonal skills to accept donations, process goods and provide shoppers and donors with excellent customer service in a top ranked store.
• Spearheaded implementation of new Warehouse Management System that overhauled the previously outdated method and allowed transparency of product from store to store. In charge of system optimization and the training of.
• Mentored at-risk youths in Goodwill influenced schools giving them guidance and leadership to improve their academics and increase their ability to excel in further education.
• Prepared daily reports such as cash-to-sales, daily production, opening and closing reports, deposit logs and managed daily cash variance. Managed similar monthly reports and compared data to previous months and years.

• Managed a team of 50 employees by ensuring task delegation, employee motivation, and delivery of high-quality customer service, resulting in top sales performance and increased employee retention.
• Oversaw inventory management, labor cost control, and chemical usage tracking, which contributed to optimal store profitability and operational efficiency.
• Directed recruitment and training processes for new hires, and executed marketing initiatives to expand the customer base and foster community relationships.

Professional Diploma In Ux Design, Ux/Ui Design

Bachelor Of Science (B.S.), Business Administration And Management, General