Christopher Simms Email & Phone Number

Norman, OK, US

Oklahoma, United States

Oklahoma City, Oklahoma Area

ResponsibilitiesTake ownership of technically complex customer reported issues from web, phone, chat and email sources and work closely with the customer until it is completely resolved working with senior support engineers. Ensure that he/she is available to work in shifts and flexible with overall coverage for technical support to include weekends..

Oklahoma City, Oklahoma Area

Delivering problem solutions in preventing or resolving system configuration challenges. And responsible for proactive customer service duties that assist Business Partners and End Users in maximizing the Compellent Storage Center capabilities. Provides proactive SAN monitoring and e-support for Dell customers.

Oklahoma City, Oklahoma Area

-Troubleshoot and resolve complex technical problems across datacenter-wide environments. -Collaborate with internal resources as appropriate to resolve customer issues maintaining complete ownership of issues from beginning to resolution -Documentation of problem, diagnostics, and action that resulted in resolution.

Oklahoma City, Oklahoma Area

-Troubleshoot and resolve complex technical problems across datacenter-wide environments.-Collaborate with internal resources as appropriate to resolve customer issues maintaining complete ownership of issues from beginning to resolution-Documentation of problem, diagnostics, and action that resulted in resolution.

Norman, OK

Deploy and Maintain Microsoft Windows Small Business Server 2003, Maintain 8+ PC's using Windows XP and Windows 98. Install and maintain network connections when needed in the building. Manage Data Backup and Disaster Recovery Systems.

Norman, Oklahoma, United States

Altus, Oklahoma

Maintains merchandise presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up, cleaning, and organizing product displays, signing and pricing merchandise appropriately, and securing fragile and high-shrink merchandise.Maintains area of responsibility in accordance with Company policies and procedures by properly.

Altus, Oklahoma

• Receive deliveries and ensure that delivery items conform to work orders
• Unload merchandise from delivery trucks and open packages to ascertain that the right amount and quality has been received
• Stock store shelves with packages after marking them properly and ascertain that labels are clear and visible
• Compare merchandise to invoices to ensure that correct shipment has been received
• Open and unpack received item and prepare them to be sent to the frontend
• Clean display cases and shelves and ensure that merchandise is properly and aesthetically displayed on them

Altus, Oklahoma

Altus, OK

Diagnostics of incoming PC's to correct problem and find solution. Clean up after hours and take stock of supplies.

Education record

National Technical Honor Society

Bachelor'S Degree, Computer Science

Deans Honor Roll (2004)

Associate'S Degree, Pc Hardware And Networking

National Deans list 1998 - 2000

Computer And Information Services

Activities and Societies: Future Business Leaders of America