Christopher Smid

Christopher Smid Email and Phone Number

Business Scaling and Client Retention | High Value Interactions and Relationships | People Leadership and Learning @ GOODLAND
Christopher Smid's Location
Canada, Canada
Christopher Smid's Contact Details

Christopher Smid work email

Christopher Smid personal email

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About Christopher Smid

A business focused team leader with the ability to elevate standards, motivate teams and deliver results. Experienced with Canada’s most sophisticated clientele and the demands of flagship retailing. Passionate about creating positive culture and improving the customer and employee experience. A team builder with the ability to manage, motivate and succeed.

Christopher Smid's Current Company Details
GOODLAND

Goodland

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Business Scaling and Client Retention | High Value Interactions and Relationships | People Leadership and Learning
Christopher Smid Work Experience Details
  • Goodland
    Head Of Customer Experience
    Goodland Jan 2024 - Present
    Saltspring Island, British Columbia, Canada
    GOODLAND is a company producing a line of immersive outdoor living products for the cabin, cottage, or home, meant to enrich our experiences and encourage connection to a simpler way of life. Our foundation products will focus on refined details, quality materials, and our engagement, as well as pay a homage to cultural traditions celebrated around the world.The GOODLAND brand ethos intersects good design, human connection, and nature. We’re all about enjoying the moment and forgetting… Show more GOODLAND is a company producing a line of immersive outdoor living products for the cabin, cottage, or home, meant to enrich our experiences and encourage connection to a simpler way of life. Our foundation products will focus on refined details, quality materials, and our engagement, as well as pay a homage to cultural traditions celebrated around the world.The GOODLAND brand ethos intersects good design, human connection, and nature. We’re all about enjoying the moment and forgetting the noise. Rewarding ourselves in simple ways and seeking moments to break away from life’s hustle.@Hello_Goodland www.hellogoodland.com Show less
  • The Vested Interest
    Consultant
    The Vested Interest May 2023 - Present
    Saltspring Island, British Columbia, Canada
    Brand Guardian & Loyalty Expert Supporting businesses and their entrepreneurs focus in Hospitality, Sales and Experience.
  • Shopify
    Merchant Acceleration, Team Lead
    Shopify Sep 2021 - May 2023
    Remote
    Lead precisely skilled customer facing teams, bridge communications and concepts between public facing and public shielded teams, help merchants accelerate their business and keep their customers, grow managers and roll out multi-team training and skills, use nuanced data to improve every interaction. Thrive on change, get shit done.
  • Burberry
    General Manager
    Burberry Oct 2018 - Nov 2019
    Toronto, Canada Area
    Lead a Bloor Street Boutique during a massive brand realignment and shop renovations. Focus on elevating brand presentation and prestige while retaining some of the brand's longest standing clients in the country.
  • Saks Fifth Avenue
    Selling Director, Luxury Collections
    Saks Fifth Avenue Nov 2015 - Jul 2018
    Toronto, Ontario, Canada
    Manage the Men's Luxury Collection and Cosmetic businesses, train market wide on our best in class clientelling tools and how to use them, develop top producing sales professionals and chair the joint H&S committee. Grow deep relationships with Canada's most elite clients, implement strategy that moves the needle. Drive out chaos and fiercely defend the customer experience. Partner with the best leadership team going to build accountable, top performing teams, raise the bar on every… Show more Manage the Men's Luxury Collection and Cosmetic businesses, train market wide on our best in class clientelling tools and how to use them, develop top producing sales professionals and chair the joint H&S committee. Grow deep relationships with Canada's most elite clients, implement strategy that moves the needle. Drive out chaos and fiercely defend the customer experience. Partner with the best leadership team going to build accountable, top performing teams, raise the bar on every front and inspire fashion, sales and the internal and external experience. Because the experience is everything. Show less
  • Ted Baker
    General Manager
    Ted Baker Oct 2012 - Nov 2015
    Toronto, Canada Area
    General Manager at Ted Baker's first Canadian locations. Introduce brand to Canadian market, develop marketing and brand partnerships, create the best talent for national expansion, support other stores and company initiatives in Canada and beyond, dramatically exceed sales and contribution plans, affect what tools we have and how we use them, run a proactive business with ferocious managers, the best people and service. Take talent and grow it - comp your people. Then, take care or… Show more General Manager at Ted Baker's first Canadian locations. Introduce brand to Canadian market, develop marketing and brand partnerships, create the best talent for national expansion, support other stores and company initiatives in Canada and beyond, dramatically exceed sales and contribution plans, affect what tools we have and how we use them, run a proactive business with ferocious managers, the best people and service. Take talent and grow it - comp your people. Then, take care or Ted - because if you do he takes care of you. Show less
  • Holt Renfrew
    Manager, Sales
    Holt Renfrew Jun 2007 - Feb 2012
    Bloor Street, Sherway Gardens
    Managed a team of high performance sellers in the luxury and designer menswear business. Consistently exceeded annual plans and goals for top line and bottom line results. Nurtured a service and results focused business.Strong focus on clientele development and relationship building, standards and visual excellence, product knowledge, consitent growth and a speciality in luxury and custom apparel.
  • Pottery Barn
    Assistant General Manager
    Pottery Barn 2003 - 2007
    Leading 6 managers and up to ninety associates, every day involved all forms of coachingand development. This diversified business, and emerging Canadian brand, offered operational andlogistic management challenges on a constant basis. Consistently delivered above plansales and margin. Worked with Regional and corporate management to lead country wideinitiatives including inventory strategies, hiring practices and loss prevention protocols.

Christopher Smid Skills

Visual Merchandising Merchandising Retail Store Management Loss Prevention Apparel Fashion Driving Results Trend Analysis Inventory Management Store Operations Styling Retail Sales Sales Luxury Goods Assortment Trend Merchandise Planning Succession Planning Customer Service Management Team Building Profit

Christopher Smid Education Details

Frequently Asked Questions about Christopher Smid

What company does Christopher Smid work for?

Christopher Smid works for Goodland

What is Christopher Smid's role at the current company?

Christopher Smid's current role is Business Scaling and Client Retention | High Value Interactions and Relationships | People Leadership and Learning.

What is Christopher Smid's email address?

Christopher Smid's email address is ch****@****ail.com

What is Christopher Smid's direct phone number?

Christopher Smid's direct phone number is +141666*****

What schools did Christopher Smid attend?

Christopher Smid attended University Of Toronto - Victoria University, University Of Toronto.

What skills is Christopher Smid known for?

Christopher Smid has skills like Visual Merchandising, Merchandising, Retail, Store Management, Loss Prevention, Apparel, Fashion, Driving Results, Trend Analysis, Inventory Management, Store Operations, Styling.

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