Christopher Smith Email & Phone Number

I am part of a small team providing application and hardware support for over 500 users using various devices. Being part of a small team means being flexible, this includes resolving issues out of hours.Currently Supported:Sage Line 500 ERPBusiness Objects XIR3Datalinx WHM for Sage Line 1000V1 Document Management SuiteCustomer Microsoft Access 365 Access Front Ends with MSSQL Back endsAdministration of Cisco Call Manager and Cisco UnitySupport of Corporate WordPress websitesI provide some support for company assets from notebook computers to printers.Monitoring equipment and suppliers via ManageEngine OpManager and where required raise issues or resolve issues.Managing hardware unsupported by outsourcer.Previous projects include:Supporting upgrades for Sage Line 500 ERPEnsuring all supported company equipment had an asset tag and control assets via a simple spread sheet.Designing a backend database to upsize the company’s asset spread sheet, designed to ensure it is easy to understand and normalised enough to handle the amount of data required.Support for migrating Lotus Domino environment to outsourcer.Support outsourcer when migrating applications and hardware.Managing a multi-site Lotus Domino system on one Notes network and protecting the gateway with by Clearswift Mimesweeper.Controlled upgrades to the Lotus Domino environment (version 5 to 7 and then version 8).Implementing McAfee Enterprise Antivirus managed via McAfee ePolicy Orchestrator.

Listed skills include Networking, Hardware, Windows Server, Microsoft Access, and 30 others.