Christopher Smith Email & Phone Number

United Kingdom

• Advising senior managers on the best way forward.• Mapping the flow of information around a business.• Increasing the efficiency and automation of various IT system applications and databases.• Working closely with the company’s IT department.• Creating business IT road maps.• Providing process definition, analysis and documentation.• Identifying new opportunities to increase efficiency and performance.• Managing vendor, customer and stakeholder relationships.• Automating manual and paper-based processes.• Writing up user training material.• Coming up with IT solutions.• Gained an in-depth understanding of the company’s customers.• Delivering presentations to Senior & Executive Management.• Identifying the company’s goals and objectives.• Putting together procedures manuals and system documentation.• Participates in user acceptance testing programs.

United Kingdom

• Functioned to automate repetitive tasks and processes in order to maximize performance.• Collated business requirements, then translated these into functional specifications and detailed test plans.• Provided information to operations management teams to enable them to look at different angles.• Maintained system protocols by writing and updating procedures.• Participated in meetings, workshops, and technical meetings.• Established and maintained communication channels with senior managers, key team members and stakeholders.• Wrote up and maintained complete and accurate business process documentation.• Conducted research into project-related issues and products.• Documented business requirements and also define its scope and objectives.• Planned business analysis activities.• Developed project plans and ensured plan adherence.• Used analytical tools, reports and Key Performance Indicators to monitor operational performance.• Designed and executed test scenarios and test scripts.• Applyed company IT, design and documentation standards to all tasks.• Developed estimates for business analysis tasks.

Toronto, Ontario, Canada

• Prepared the monthly profit and loss, and balance sheet reports• Provided tax reports and inventory processing. • Collected and analysed data used in the preparation of weekly and monthly reports.• Advised on estimates for project funding• Prepared weekly cash flow statements, and controlled expenditure and cash flow• Assisted with the preparation of year-end accounts and statutory accounts• Responded to financial inquiries through the interpretation of gathered data. • Conducted internal audits such as wage reviews and vice versa. • Investigated financial records to check for accuracy• Managed and trained staff when necessary

Illinois, United States

• Evaluated the company products and compared them against industry trends. • Had a deep understanding of company products and developed strategies in order to meet the company's current and future needs.• Provided assistance with product and rating reviews.• Developed and oversaw small to medium scale projects.• Analysed metrics to continually improve company products.• Contributed to company operations, such as costing, inventory control, planning, and budgeting.• Assisted the company in achieving short and long-term goals relating to product growth.• Worked with other company departments to improve the analysis and presentation of products.

United Kingdom

• Developed sales strategies that increased business revenue.• Identified potential customers that generated new business opportunities.• Developed and implemented marketing plans for business growth.• Maintained broad knowledge of competitive markets and sales techniques to keep the company ahead and informed.• Coordinated with various groups within the company to meet sales target.• Assisted marketing team in identifying business priorities and needs to achieve sales goals.• Maintained documentations for customer accounts, customer contacts and new business opportunities• Generated repeat business and maintained cordial relationship with existing customers.• Determined budget and timeframe for business projects.• Developed and maintained productive customer relationships.• Worked with marketing team in identifying potential customers through calls, email and campaigns.• Understood customer needs and provided optimum business solutions.

Master Of Business Administration - Mba, Finance And Financial Management Services

Bachelor'S Degree, Accounting And Finance