Christopher Smith Email & Phone Number

Cornwall, Pe, Ca

Canada

Canada

• Understand the testing effort by analyzing the requirements of project.• Estimate and obtain management support for the time, resources and budget required to perform the testing.• Organize the testing kick-off meeting• Define the Strategy• Build a testing team of professionals with appropriate skills, attitudes and motivation.• Identify Training requirements and forward it to the Project Manager (Technical and Soft skills).• Develop the test plan for the tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan.• Arrange the Hardware and Software requirement for the Test Setup.• Assign tasks to all Testing Team members and ensure that all of them have sufficient work in the project.• Ensure content and structure of all Testing documents / artifacts is documented and maintained.• Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization.• Check / Review the Test Cases documents.• Keep track of the new requirements / change in requirements of the Project.• Escalate the issues about project requirements (Software, Hardware, Resources) to Project Manager / Sr. Test Manager.• Organize the status meetings and send the Status Report (Daily, Weekly etc.) to the Client• Attend the regular client call and discuss the weekly status with the client.• Communication with the Client (If required).• Act as a point of advocacy between Development and Testers when needed.• Track and prepare the report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc.• Review various reports prepared by Test Engineers/Leads.• Ensure the timely delivery of different testing milestones.• Prepares / updates the metrics dashboard at the end of a phase or at the completion of project.

Canada

Job Duties and Responsibilities:•Identify and document test conditions•Develop and document traceability matrix(ces)•Perform test planning, analysis, and design activities•Perform or assist in performing test analysis and design•Identify and prepare technical test data•Execute testing cycle activities as defined in test plan•Identify, log, and follow-up on all defects encountered•Perform additional system testing-related activities, as assigned•Communicate progress of testing activities to the Project Manager and stake holders•Participate in lessons learned reviews•Participate in pertinent team training and knowledge transfer activities•Update and maintain pertinent team training and KT assets•Maintain and communicate a solid understanding of software testing best practices, methodologies and terminology•Chair daily triage calls for variances, prepare variance reports for test manager and stakeholdersTechnologies: MS Team Foundation Server, Microsoft Office (Word, Excel, PowerPoint), SQL Server ManagerSkills and Experience:• Experience in performing tasks relevant to the position of QA Manager• Experience writing and executing SQL statements • Experience testing web-based and GUI solutions• Integrating QA processes into an existing projectSoft Skills:• Strong interpersonal skills• Strong written and oral and comprehension communication skills • Positive attitude • Flexibility, self motivated, and has the ability to give and receive feedback • Ability to working effectively and collaboratively with others to achieve common goals• Able to multitask effectively• Have excellent time management, task planning and prioritization skills• Able to adapt quickly to changing client requirements• Able to work effectively with minimal supervision• Enjoy working in a self-teaching, learning organization• Ability to build strong relationships with clients and team member

Stratford, Pe

Although the promotion was technically official last April, the paperwork finally caught up and it's now official.

Stratford

Test LeadJob Duties and Responsibilities:•Identify and document test conditions•Develop and document traceability matrix(ces)•Perform test planning, analysis, and design activities•Perform or assist in performing test analysis and design•Identify and prepare technical test data•Execute testing cycle activities as defined in test plan•Identify, log, and follow-up on all defects encountered•Perform additional system testing-related activities, as assigned•Communicate progress of testing activities to the Test Manager and stake holders•Participate in lessons learned reviews•Participate in pertinent team training and knowledge transfer activities•Update and maintain pertinent team training and KT assets•Maintain and communicate a solid understanding of software testing best practices, methodologies and terminology•Chair daily triage calls for variances, prepare variance reports for test manager and stakeholdersTechnologies: Application Lifecycle Manger, Microsoft Office (Word, Excel, PowerPoint)Skills and Experience:• Experience working in Business/Commercial Banking Sector• Experience writing and executing SQL statements • Experience testing web-based solutions• Experience navigating and testing mainframe systemsSoft Skills:• Strong interpersonal skills• Strong written and oral and comprehension communication skills • Positive attitude • Flexibility, self motivated, and has the ability to give and receive feedback • Ability to working effectively and collaboratively with others to achieve common goals• Able to multitask effectively• Have excellent time management, task planning and prioritization skills• Able to adapt quickly to changing client requirements• Able to work effectively with minimal supervision• Enjoy working in a self-teaching, learning organization• Ability to build strong relationships with clients and team member

Stratford Pe

Test AnalystJob Duties and Responsibilities:•Assist in identifying and documenting test conditions•Assist in developing and documenting traceability matrix(ces)•Assist in performing test planning, analysis, and design activities•Perform or assist in performing test analysis and design•Identify and prepare technical test data•Execute testing cycle activities as defined in test plan•Identify, log, and follow-up on all defects encountered•Perform additional system testing-related activities, as assigned•Communicate progress of testing activities to the Team Lead and Test Manager •Participate in lessons learned reviews•Participate in pertinent team training and knowledge transfer activities•Update and maintain pertinent team training and KT assets•Maintain and communicate a solid understanding of software testing best practices, methodologies and terminologyTechnologies: Application Lifecycle Manger, Microsoft Office (Word, Excel, PowerPoint)Skills and Experience:• Experience working in Business/Commercial Banking Sector• Experience writing and executing SQL statements • Experience testing web-based solutions• Experience navigating and testing mainframe systemsSoft Skills:• Strong interpersonal skills• Strong written and oral and comprehension communication skills • Positive attitude • Flexibility, self motivated, and has the ability to give and receive feedback • Ability to working effectively and collaboratively with others to achieve common goals• Able to multitask effectively• Have excellent time management, task planning and prioritization skills• Able to adapt quickly to changing client requirements• Able to work effectively with minimal supervision• Enjoy working in a self-teaching, learning organization• Ability to build strong relationships with clients and team member

Stratford

Globally distributed testing team delivering software testing services for a large number of CIBC commercial banking applications and products. Projects span a wide array of technologies and banking domain areas.

Stratford

The objective of this project is to provide managed testing services to a large international financial and investment institution. The organization is located in over 70 countries worldwide and it offers financial products and services for corporate and institutional clients along with private and business clients. The services provided by CGI to the client include test requirement analysis, test strategy creation, test estimation, test scheduling, test case and test data preparation, execution of test cases, defect management, test metrics reporting, and post release analysis. Through the use of testing best practices and methodologies, these managed testing services will be applied against applications that are developed by sizable, geographically dispersed, multi-vendor teams that span multiple time zones and implement a wide array of technologies and development models. Environment: HP Quality Centre, JUnit, Confluence, Microsoft Communicator, Lotus Notes, JIRA

Stratford

The Bell Application Support engagement provides a variety of day-to-day integral services for 450 Bell applications. These services encompass daily support of the applications, incident recovery services, ticket management/prioritization, problem management, root cause analysis, post-incident analysis, solution delivery, testing, processing of discretionary requests, executing deployments and delivery on client requested project work. In his role as an Analyst, Christopher was involved in supporting the Activations Gateway (cell phone activations, account modifications, suspensions, and upgrades), MAX Paging and the InTouch Applications (paging account activations, suspensions, upgrades, and billing) and the Montreal applications. Christopher was the prime contact for several of these applications, and his tasks consisted primarily of: daily support of the applicationsrequired to carry/respond to pager/cell phone alertsticket management/prioritizationproblem managementincident recovery services as per the prescribed Service Level Agreements (SLA)provide/participate in conference calls/consultations with client regarding outages/degradations.solution deliverypost-incident analysis including recommendations/preventive measures to avoid/mitigate future occurrencesroot cause analysisexecuting code deploymentstesting of upgrades to the applicationsdelivery on client requests and change management project workprocessing of discretionary requestsattend/lead scheduled client/business meetings Environment: Java, C, SQL, TOAD, HP Unix, and Oracle

Across Canada

Served Canada as a member of the Canadian Forces as an Amoured soldier and as an Administrative Clerk. Held positions as a driver (LAV-25), gunner (Assault Team), 2nd in command Family Support Troop, Driver (HQ Sqn), Company Clerk for 2eR22eR (Royal 22nd Regiment, 2nd Batallion), Clerk and commissioning crewmember of the HMCS Halifax.

Diploma, Business Information Technology

Education record

Education record

Business Programmer/Analyst, Information Technology