Christopher Smith Email & Phone Number

London, England, United Kingdom

London, England, United Kingdom

London, United Kingdom

Incident monitoring and response within SFOC (Security Facility Operations Centre) across EMEAR regions, Responding to Alarms and providing security solutions.End to End Management of P1 (Priority 1) incidents (Terrorist Attack, Natural Disaster, Transport Disasters, Riots, Protest/Demonstrations, Plain Crash's, Train Derailments, Protests, Hazmat Spills).Alarm monitoring (Intrusion, Utility Leaks, Fire, Server Rooms)Staff Training, (Junior Security Officer's)Citrix ZenAppMosaic Video wallLenelOnGaurdClient IDGSIM (Global Site Incident Monitoring)Remedy (Service case logging)Daily Security Systems Check, troubleshooting and Service Ticket Logging (CCTV Cameras, Proximity Card readers, Duress Buttons, CB Radios, SatPhones, Landlines)Incident Report (Medical, Fire Drills, Fire out breaks, Lost/Stolen equipment)Asset recovery (Laptops, Phones, Home Networking Devices, ID’s)High Risk Employee Travel MonitoringIdentity ManagementCheck CallsLiaise with GPS (Global Protective Services)Monthly Fire Drill planning, testing and executionSecurity Officer at South Bank University.I.D Checks (Entrances and Delivery gate). Emergency Response to Fire Alarms, Medical emergencies concerning students, staff and visitors. Violent /Threatening behaviour between students and staffOfficer Pick Ups/Drop Offs to external campus buildings Patrols. Officer Cover.Incident Response. Internal Patrols Checking for trip hazards.Checking for Open doors Missing safety equipment (Fire Extinguisher, Safety Signs and Evac Chairs)Looking for unauthorized personnel. External Patrols Looking for any vulnerability’s (Perimeter fencing and Entrances).Incident Report writing.

London, United Kingdom

Customer Service Meeting & Greeting. Personal Shopper. Complaints Handling. General Inquires.Staff Training Tills. Company procedures. Stock Room Safety. Product Knowledge.Tills/Cashing Up Serving Customers.Counting Daily Takings and Confirming Cash and Till Tally Match.Stock Room Checking Stock Invoices.Ordering Stock.Receiving Delivers.Integrating New Lines of Stock.Cleaning & General Maintenance. Stock Replenishing Preparing cages of stock.Replenishing 4 Stores.Removing excess/dated stock from store.