Administrative Assistant Coordinator
Baltimore, Maryland Area
• Orchestrated daily actions across various departments facilitating correct medical care for patients admitted to the Cardiac Catheterization Labs, Electrophysiology, Interventional Radiology, Open Heart Surgery, and Hand Trauma departments.• Established effective, on-time daily operations by overseeing scheduling/confirmation for cardiac catherization, vascular, interventional radiology-electrophysiology, and open-heart procedures as well as coordinating ambulance/helicopter transports• Enhanced patient care by obtaining/tracking clinical data, upholding interdepartmental communications, coordinating room assignments, and supervising medical provider notifications on patient condition• Ensured proper information reaches appropriate individuals including both doctor to doctor, nurse to nurse, office to office communications in a timely fashion via either face to face, telephone based or electronic messaging.• Assisted the office manager in streamlining clerical processes through overseeing office equipment maintenance, inventory management, and helping to insert monthly call schedules across eight call teams while having direct oversight of the Open Heart Call Schedule which included coordinating six sets of personnel into one master schedule.• Educate new employees in all facets of the job including teaching of technology and information systems, proper communication, and medical verbiage as well as problem solving techniques.• Deliver quality service to patients and hospital personnel with superior interpersonal skills Including receiving Medstar Health HRO "Good Catch Award" for assisting in saving a patient’s life after nominated by Physician Staff• Assists Heartline developers to remain up to date on website needs, maximizing Heartline functionality, through addressing any system glitches and ensuring perpetual updates including helping with the design and functionality of Heartline 2.0