-Facilitate and coordinate change reviews.-Establish and maintain cross functional relationships with internal and external IT resources-Create and implement ITSM Change Management policy guides-Create communication plans, training plans, and supporting||materials related to the Lowes change Management process.-Oversee change management processreview intenal change requests to make sure they follow process.

Lowe’s Companies, Inc. Mooresville, NC Sr. Solutions Analyst / Team Lead (2007-Present) Versatile technologist with experience across the software development life cycle. Substantial experience working with cross-functional teams and matrix organizations at Lowe’s. Work with Business partners and in-house development teams to deploy, test, customize, and administer various system solutions to meet business requirements. Interface with business partners and external vendors on the technical design, deployment strategy and software delivery. Reponsible for reporting project status and maintaining the project financials throughout the lifecycle of the program. Maintain project repository for all project level documentation, and project communications. Project management responsibilities, included the planning, coordination and subsequent implementation of several high profile in store applications.  Acted as the day to day project lead for on the Execution Management project. Responsible for the implementation of multiple store maintenance releases and bug fixes. Managed the day to day activities and the deployment of the Installed Sales Selling Solution.Successfully managed the deployment of the Selling Solution tool to all Lowe’s retail locations. Experience with SharePoint design and creation. Created and maintained all of the store solutions SharePoint sites

Coordinate and oversee quality assurance testing and implementation of software and hardware. Prepare in-depth test plans for each project assigned to me.Implement, manage and administer system solutions to Food Lion stores, on time and under budget. Lead multiple projects at any given time. Work with vendors and in-house development teams to install, test, customize, and administer various system solutions to meet business requirements. Interface with programmers and external vendors on the technical design, migration strategy and code delivery. Establish and maintain project repository for documentation, software and project communications. Provide 24 hour 3rd level technical support to store for all store systems group

In Store Retail Architect / Capacity Planner, (2002- 2005) Identify and provide technical recommendations for store level equipment deployed throughout Ahold USA retail enterprise Coordinate all capacity planning activities on the in store processors located in the retail environment and advise the retail operations group on technical issues. Consultant for global Ahold IT infrastructure team for the next generation point-of-sale project. Create and distribute detailed technical position papers on the Ahold in store retail environment for executive review. Act as vendor liaison seeking out new technology, reviewing technology roadmaps and managing infrastructure issues for all retail operations departments located at the operating companies. Appointed as the Project Lead for the non production server project. As a result of the project the company will be able to show a cost reduction of 2.5 million dollars and a reduction in physical infrastructure through 2006. Distributed Computing Analyst, (1998-2002) Project Manager for distributed systems and point-of-sale projects. Project management responsibilities, included the planning, organization and subsequent implementation of several highly successful major point-of-sale and distributed system projects. These projects include: March 1998- November 1998- Coordinated the conversion of 77 Tops Supermarkets in Buffalo, NY to the Ahold standard IBM Point-of-Sale hardware and 4690 software. June 2000-July 2001- Managed the successful implementation of the Ahold Store Item Maintenance project at Giant Landover. April 2000- July 2001- Conversion of 4 BILO convenience stores to the Ahold standard fuel path hardware and software platform. June 2001-November 2002- Coordination and the technical implementation of the physical infrastructure for the first off shore development project at Ahold USA.