Christopher Sontchi Email & Phone Number

Cleveland, Ohio, Us

Mooresville, Nc, Us

-Facilitate and coordinate change reviews.-Establish and maintain cross functional relationships with internal and external IT resources-Create and implement ITSM Change Management policy guides-Create communication plans, training plans, and supporting||materials related to the Lowes change Management process.-Oversee change management processreview intenal change requests to make sure they follow process.

Mooresville, Nc, Us

Mooresville, Nc, Us

Lowe’s Companies, Inc. Mooresville, NC Sr. Solutions Analyst / Team Lead (2007-Present) Versatile technologist with experience across the software development life cycle. Substantial experience working with cross-functional teams and matrix organizations at Lowe’s. Work with Business partners and in-house development teams to deploy, test, customize, and administer various system solutions to meet business requirements. Interface with business partners and external vendors on the technical design, deployment strategy and software delivery. Reponsible for reporting project status and maintaining the project financials throughout the lifecycle of the program. Maintain project repository for all project level documentation, and project communications. Project management responsibilities, included the planning, coordination and subsequent implementation of several high profile in store applications.  Acted as the day to day project lead for on the Execution Management project. Responsible for the implementation of multiple store maintenance releases and bug fixes. Managed the day to day activities and the deployment of the Installed Sales Selling Solution.Successfully managed the deployment of the Selling Solution tool to all Lowe’s retail locations. Experience with SharePoint design and creation. Created and maintained all of the store solutions SharePoint sites

Salisbury, North Carolina, Us

Coordinate and oversee quality assurance testing and implementation of software and hardware. Prepare in-depth test plans for each project assigned to me.Implement, manage and administer system solutions to Food Lion stores, on time and under budget. Lead multiple projects at any given time. Work with vendors and in-house development teams to install, test, customize, and administer various system solutions to meet business requirements. Interface with programmers and external vendors on the technical design, migration strategy and code delivery. Establish and maintain project repository for documentation, software and project communications. Provide 24 hour 3rd level technical support to store for all store systems group

1506 Ma Zaandam, Nl

In Store Retail Architect / Capacity Planner, (2002- 2005) Identify and provide technical recommendations for store level equipment deployed throughout Ahold USA retail enterprise Coordinate all capacity planning activities on the in store processors located in the retail environment and advise the retail operations group on technical issues. Consultant for global Ahold IT infrastructure team for the next generation point-of-sale project. Create and distribute detailed technical position papers on the Ahold in store retail environment for executive review. Act as vendor liaison seeking out new technology, reviewing technology roadmaps and managing infrastructure issues for all retail operations departments located at the operating companies. Appointed as the Project Lead for the non production server project. As a result of the project the company will be able to show a cost reduction of 2.5 million dollars and a reduction in physical infrastructure through 2006. Distributed Computing Analyst, (1998-2002) Project Manager for distributed systems and point-of-sale projects. Project management responsibilities, included the planning, organization and subsequent implementation of several highly successful major point-of-sale and distributed system projects. These projects include: March 1998- November 1998- Coordinated the conversion of 77 Tops Supermarkets in Buffalo, NY to the Ahold standard IBM Point-of-Sale hardware and 4690 software. June 2000-July 2001- Managed the successful implementation of the Ahold Store Item Maintenance project at Giant Landover. April 2000- July 2001- Conversion of 4 BILO convenience stores to the Ahold standard fuel path hardware and software platform. June 2001-November 2002- Coordination and the technical implementation of the physical infrastructure for the first off shore development project at Ahold USA.