*Reinforced a customer service mentality and ensured all employees are focused on servingthe customer at all times*Assisted in administrative duties including maintaining files, records and all requireddocumentation Managed, trained, monitored and coached team members*Directed and assigned employees as needed to ensure all aspects of service met operationalstandards*Monitored and made appropriate adjustments to staffing levels, inventory levels and foodcost control*Completed weekly inventory as needed*Immediately and respectfully responded to guests’ requests, and reported guest complaintsto immediate supervisor and assisted in resolving complaints

Reinforced a customer service mentality and ensured all employees are focused on servingthe customer at all times Assisted in administrative duties including maintaining files, records and all requireddocumentation Managed, trained, monitored and coached team members Directed and assigned employees as needed to ensure all aspects of service met operationalstandards Monitored and made appropriate adjustments to staffing levels, inventory levels and foodcost control Completed weekly inventory as needed Immediately and respectfully responded to guests’ requests, and reported guest complaintsto immediate supervisor and assisted in resolving complaints