Christopher Spence Email & Phone Number

Brockville, Ontario, Canada

• Responsible for the daily operations of a restaurant as well as its overall direction, profitability, and reputation.
• Developed recipes and menus by applying understanding of market demand and culinary trends.
• Regularly review product quality and research new vendors.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Implement policies and protocols that will maintain future restaurant operations.
• Hired, trained, scheduled and dismissed employees.

Brockville, Ontario, Canada

• Analyzed and properly processed product returns, assisting customers with alternative merchandise to meet needs.
• Qualifying internet leads and follow up with information regarding new and pre-owned vehicle availability, options and price.
• Created product positioning and messaging to differentiate products in market and expand visibility.
• Penetrated new segments through use of strategic marketing initiatives.
• Developed a new content strategy and provided continuous feedback to managers and sales team.

• In charge of controlling inventory: ordering liquor and beer, sundry items, promotional products, etc.
• Manage numerous employees through scheduling, encouragement, training and evaluating.
• Manage cash float, deposits, petty cash fund, expense/revenue reports and daily shift logs.

Toronto, Ontario, Canada

• Played an instrumental role within a team by exceeding weekly goals for on-time performance and customer satisfaction levels.
• Managed personal territory within the city of Toronto by providing strategic management & operational oversight of customer service.
• Building immediate rapport and new business through cold-calls.
• Attending weekly meetings with project supervisors to discuss goals and previous work week.
• Conduct on-site client visits to ensure complete satisfaction and to maximize business opportunities.