Business Process Manager
Current- Process expert for TSD division. Responsible for driving and communicating permanent process improvements and addressing risks associated with tool gaps. Additionally, the TSD Process Analyst interfaces with other.
- Roadmapping improvement priorities with the Technical Services Manager and TSD Director
- Increase TSD efficiencies using by improving workflow automation
- Performing gap analysis and solutioning
- Gathering tool requirements
- Mapping “as is” processes for purposes of focused redesign initiatives