Business Process Manager
CurrentProcess expert for TSD division. Responsible for driving and communicating permanent process improvements and addressing risks associated with tool gaps. Additionally, the TSD Process Analyst interfaces with other teams regarding joint processes and cross-functional data dependencies. The chief objective of this role is to eradicate inefficiencies, lower error, rates, and increase TSD profitability. Core responsibilities:• Roadmapping improvement priorities with the Technical Services Manager and TSD Director• Increase TSD efficiencies using by improving workflow automation• Performing gap analysis and solutioning• Gathering tool requirements • Mapping “as is” processes for purposes of focused redesign initiatives• Acting as process subject matter expert (TSD) • Process change consultant: responsible for implementing process changes with responsible stakeholders and transitioning to operational teams.
