Christopher Stadig Email & Phone Number

East Haven, Ct, Us

Orange, Ct

Filled in for employee needs and scheduling requirements. Visited and worked at two additional store locales.Learned to work alongside new executive personnel through regular progress checks and emails.

Orlando, Florida, United States

Learned to use and maintain drink dispensing machinery.Used, cleaned and maintained basic deep fryer machinery.Prevented fraud and counterfeit activities through professional due diligence and expertly checking large bills of twenty and above for alterations.Served beer and controlled liquor offerings in separate stands adhering to state and federal laws and denying all underage attempts to purchase. Working knowledge of bar operations with a recipe binder on hand including tabs and service additions of premade drinks and flow of customer needs.Facilitated guest complaints by guiding and directing or giving alternate offerings and suggestions as needed. Indicated to management additional needs such as guest requests. Assisted parties and group events while granting professional courtesies for acknowledged pieces of business. Expedited correct and thorough employee purchases while keeping transaction receipts and gratuities handed out from management. Read and honored select pertinent membership perks to determine discounts and additional activities.

Tendered payroll and tax checks; validated, sent, received money transfers and money orders.Validated large transactions accurately while adhering to federal and state fraud guidelines.Prevented scams by being conscientious of non-verbal cues and customer endeavors under duress. Escalated customer complaints in a tactful manner while adhering to all procedures.Prepared supervisors for change of shift requests, coordinated inventories left behind the desk, cashier requests, and store zoning protocols. Facilitated Customer Service Desk daily operations by adhering to hourly management and supervisor concerns.Managed auditing documents, transaction slips, invoices and maintained point of sale integrity.process product care insurances as well as credit card applications to expedite sales projects with emphasis on store goals and point demands.

Milford, Ct

Regulated room availability using a point-and-click online availability site. Suggested online advertising and guest recommendations of ‘big events’ in the area.Non-complementary assistance to VIP and long-term specialty guests (consideration for late checkouts, rate changes, and other ability-oriented measures).Knowledge of property inefficiencies such as mold safety-standards and pest control.

Ample knowledge of online capable check-in, check-out systems such as Choice Advantage and other free-standing programs.Processed, inspected and invoiced accounts receivable and verified guests’ information and evaluated point of sale errors and discrepancies. Point-of-contact for group and business reservations with attention to special rates, room availability, and physical inventory.Adjusted and reviewed room bills for lost revenue charges in penalty of stay in accordance with management inquiries.

Prepared off-site embroidery orders according to customer specifications.Provided excellent customer service, tracked sales, and prevented customer complaints.Worked with manufacturing release protocols such as LIFO (Last in, First out) to maximize profits.

Established front desk operations and managed staff shift-time to prevent excess overtime.Enrolled customers in membership programs and provided program training to staff.Carried out basic hotel accounting and auditing practices, utilizing point of sale and room charts to retain stay overs as well as prompt credit card processing to avoid deficient room payments upon check-out or unscheduled stay over.Achieved extended stay training, fluent booking resolutions to prevent overbooking and handled In-house guest reports to maintain accuracy.