Christopher Stancil Email & Phone Number

King Of Prussia, PA, US

• Providing support installing and maintaining workstations and serve as a technical generalist, maintaining responsibility for initial troubleshooting of computer systems (laptops and desktops), local area networks.
• Active Directory troubleshooting
• First Point of Contact for field techs when it comes to troubleshooting
• Resting passwords and Unlocking Accounts
• Creating Internal and external accounts for users specific to company needs
• Creating Distribution lists, mailboxes and any additional troubleshooting with Outlook

Lafayette Hill, Pennsylvania, US

• As part of End User Support within IT Support Services, the Technical Services Analyst role is to provide 2nd level IT support and guidance for all Merakey end user assets. This would include resolving support.
• Verifies all contact information
• Creates/Updates/Resolves incidents or service requests within supplied IT Service Management System
• Documents problem definition
• Files appropriate data (soft and hard copies) Provides direction to customers promoting online self-service and web based solutions.
• Creates temporary "work-around" for immediate customer issues when appropriate

Morton, Pa., US

• Provide in person and over the phone assistance to helps users resolve issues with computer hardware or software. Day to day responsibilities consist of responding to user inquiries, assessing and resolving problems.
• Active Directory troubleshooting
• Resting passwords and Unlocking Accounts
• Creating Internal and external accounts for users specific to company needs
• Creating Distribution lists, mailboxes and any additional troubleshooting with Outlook
• User management within Google Admin Center

Eindhoven, Netherlands, NL

San Francisco, California, US

Valley Forge, PA, US

King Of Prussia, Pennsylvania, US