Managing and leading a team while successfully delivering targets and key performance indicators.Maintaining operational basic standards to ensure an effective and safe environment.Recruiting, inducting and developing team members by making use of tools available.Effectively deploying a team to deliver exceptional customer service and meet the needs of the business.Communicating in a way that balances talking and listening, is simple and clear, confidently challenges, negotiates and influences decision makers and shares ideas and information with others.Recognising where changes could be made to improve results, remaining open minded to different ways of doing things, reacting positively and quickly to change.

Day to day management of 60 staff.Staff recruitment, training and development.Meeting performance targets.Maintaining high standards at front of store.Insuring first class customer service.Day to day management of cash office, deliveries, and service squad.