Christopher Stoll Email & Phone Number

New York, Ny, Us

• Role supporting the global legal organization.• Aligned Legal’s learning content with the firmwide Core & More learning approach.• Managed Legal’s learning portfolio in HCM and beyond.• Represented Legal as portfolio manager and supported the firmwide learning initiatives as appropriate.• Mentored a couple team mates on instructional design fundamentals.• Developed a variety of learning solutions to align with the strategic needs of the Legal department.• Created and launched the Legal Learning: Technology community in partnership with the Emerging Technology Legal practice group.• Created a wide range of content for the Legal department including videos, podcasts, images, job aids, documents, full length eLearning courses and microlearning courses.• Revamped the Legal SharePoint site in alignment with the vision of the Legal Management Team in 2020 and 2021.• Researched and implemented multiple technological improvements to the Legal Learning team to improve efficiency and increase our capabilities.• Networked with leaders across the Legal organization.• Coordinated Legal’s Talent Portfolio Management requests with the central learning team to support best-in-class learning solutions and operations.• Shared web development best practices with my team and continuously worked to improve our web tools.• Automated much of our reporting and tools through a variety of technical solutions, including Access, Excel, and PowerBI.• Continued to expand my skills through on-the-job experience and self-study.

Milwaukee, Wisconsin, Us

Duties include: Change managementData and AnalyticsInstructional Design for both the physical and digital classroomLMS Administrative Lead for Line of BusinessProject ManagementReporting and AutomationTeam development and trainingTraining portfolio management Developing elearning contentAccomplishments & Responsibilities:During my time as an Instructional Designer, I was primarily responsible for creating and launching digital training to our call center staff in order to inform them of changes to processes and procedures as well as new launches. I also created simulations for use in new hire and skill enhance training, created digital training for our clients, and built learning content for use in the classroom.In addition to my duties as an instructional designer, I ran our instructional design team from May 2017 to August 2018. In this role, I have taken point in both coordinating our projects and managing our portfolio intake, while also coaching and developing my team in project management principles. Through this role, I have developed a close relationship with our Project Management Organization (PMO) team and have worked with them to successfully implement several changes to how projects are managed by our line of business. During my time at Fiserv, I also rolled out 2 project management software solutions to my team (HippoHub in 2016, then Clarity in 2018).During my tenure, I have also worked to improve our reporting automation. Most notably I streamlined our data tracking by integrating our performance data with our classroom tracking. This automation saves Fiserv over 200 hours of labor each year and ensures accurate results. I also took point on rolling out SharePoint 2016 to my team and served as our main SharePoint admin.

Stamford, Ct, Us

In this role I was responsible for the creation and management of our E-Learning content and users. Duties include:Change managementCompliance trainingE-Learning content creationInternal communications for site and companyManaging compliance trainingManaging LMS users enterprise wide including vendorsReportingScriptingTeam development and trainingWeb developmentPrimary software used for day to day responsibilities were:Articulate Storyline 2Adobe Creative Suite (primarily Dreamweaver, Photoshop, and Illustrator)Microsoft Office Suite (primarily Word, Excel, PowerPoint and Publisher)SnagItOther proficiencies include: VisioHTML5FlashSharePointMajor Accomplishments:Manage compliance training for a major clientRedesigned the layout of the membership call center LMSCreated and implemented new strategies to foster a culture of communication in the companyCreated large amounts of micro-learning modules to enable employees to continue learning between calls without having to spend time off the phones.Completed Orcale University's Taleo Learn LMS Admin courses.

Stamford, Ct, Us

During my time in this role, I served as Mentor, Backup Supervisor, Backup Scripting and Curriculum Specialist, Backup E-Learning Designer, Backup Web Developer (Help Systems), and also delivered some training.Major Accomplishments:While in this position, I redesigned and rebuilt the help systems for our Escalation department.I created and maintained several reports for the escalations desk, and lead several auditing projects.I cross trained several co-workers in HTML and web development.

Stamford, Ct, Us

My time with Affinion started as a Retention Specialist. While in this role, I served as a Mentor, Backup Supervisor, Backup Scripting and Curriculum Specialist, Backup Web Developer, Backup E-Learning Designer, and also delivered some training. After two years in this position, I was promoted to the escalations desk.Major Accomplishments:Point person for handling CFPB audit of our training materials.Assisted in redesigning our new hire curriculum, including building several training modules.Managed reporting for the training team for end of year reviews.

Highlands Ranch, Colorado, Us

Bachelor Of Arts (B.A.), History

Education record

High School Deploma With Honors