Christopher Stone Email & Phone Number

Sandbach, GB

Manchester Area, United Kingdom

Manchester Area, United Kingdom

• Responsible for the performance of all THG Ingenuity’s Beauty clients, with a total annual revenue of £130M. Responsible for 37% YoY Growth across our full site portfolio in 2023.
• Achieved an average £500k (20%) improvement in client EBITDA across several clients through driving all elements of a site's profitability from digital marketing, promotion, and campaign planning to fulfilment.
• Responsible for launching 20+ new brand launches with a full site build, eCommerce launch… Show more
• Responsible for launching 20+ new brand launches with a full site build, eCommerce launch plan and marketing strategy within a 12 week launch window.
• Driving performance across revenue, conversion rate, order values, discounting rates and margin as well as Cost of Sale, ROAS, CAC and CPA for 20 existing clients.
• Overseeing 37% growth in client GMV 20+ clients across over 40 websites, leading the trading and client marketing teams to ensure our clients’ commercial success.

Manchester, England, United Kingdom

• Leading the trading team responsibly for £30M annual client GMV and accountable for all elements of eCommerce performance across 10 high-profile brands with over 30 direct-to-consumer websites.
• Driving top eCommerce KPIs across revenue, conversion rate, order values, discounting rates and margin
• Responsible for the launch of sites into new territories, the creation of the overall customer acquisition strategy and executing trading plans to ensure client's P&L targets are… Show more
• Responsible for the launch of sites into new territories, the creation of the overall customer acquisition strategy and executing trading plans to ensure client's P&L targets are met.
• Key point of contact for clients, ensuring a strong an productive account relationship.
• Managing a team of 25 traders in an ever-changing and fast-paced environment.

Manchester, England, United Kingdom

• Leading a team accountable for trading 14 global eCommerce sties for top-tier brands.
• Responsible for the successful launch of client websites across new territories, the development and execution of trading and marketing plans and the ongoing optimisation of our clients’ digital proposition.
• The key contact for client accounts in charge of ensuring their expectations and targets are met and developing key relationships.
• Managing and developing a team of 10 professionals in an… Show more
• Managing and developing a team of 10 professionals in an extremely fast-paced and dynamic work environment.
• Built and scaled a team whilst constantly launching new websites and delivering on challenging sales and customer acquisition targets. Show less

Manchester, United Kingdom

• Leading the end-to-end eCommerce strategy for the Manchester Airports Group Online marketplaces.
• Responsible for 400% conversion growth and 200% order value growth by creating sales promotions, marketing strategy and website optimisation. Accountable for delivering revenue targets through trading, marketing, and.
• Leading the execution of the trading and marketing plans. Development and implementation of the trading, mer-chandising, and marketing strategy for three… Show more
• Leading the execution of the trading and marketing plans. Development and implementation of the trading, mer-chandising, and marketing strategy for three Manchester Airport Group sites. Responsible for growing the.
• Key Account Management with retail partners to secure the best propositions for our eCommerce site. Influencing and negotiation with partners to strengthen our customer proposition. Developed relationships with key.
• Business case modelling of promotional offers, sales strategies, and site development to drive commercial goals. Utilising data and analytical tools to understand customer behaviour, commercial trends and web.

Manchester, United Kingdom

• Driving sales performance for the Indirect and 3rd Part Sales Channel by securing bespoke propositions, leading mar-keting strategy, engaging stakeholders throughout the business, analysing data and using this analysis.
• Delivered a 50% growth in average order values for the sales channel through by scoping, modelling and negotiating sign-off for bespoke propositions… Show more
• Delivered a 50% growth in average order values for the sales channel through by scoping, modelling and negotiating sign-off for bespoke propositions with numerous stakeholders.
• Leading website optimisations for our website through test and learn initiatives and data analysis. 200% conversion growth from 1-2% through website development and marketing optimisations.
• Accountable for managing the channel’s operational expenditure and sales budget by providing reporting, analysis and insight and communicating this effectively to key senior stakeholders. Show less

London, United Kingdom

• Driving Mobile sales performance in Virgin Media Retail by providing commercial and market insight, analysing sales, advising on marketing strategy, running incentives and sales initiatives. Delivered a turn-around in.
• Coordinating, communicating, and managing all aspects of the Mobile category within a major sales channel. Successfully project managing strategic programmes, operational changes and product… Show more
• Coordinating, communicating, and managing all aspects of the Mobile category within a major sales channel. Successfully project managing strategic programmes, operational changes and product launches by engaging with.
• Scoped, business-cased, trialled and implemented several highly successful projects to maximise sales opportunities, increase profitability, improve staff education and engagement, and improve customer experience. Show.

London, United Kingdom

• Part of the first intake of a highly competitive Graduate Programme encompassing three key areas of the customer Journey at Virgin Media: Retail, Field Operations and Customer Contact. 2 year programme taking on.
• Introduced a new piece of technical kit which saved over £100k of operational expenditure whilst improving customer experience as part of an operations improvement project.
• Lead a team of… Show more
• Lead a team of 12 customer care agents during a period of dynamic change for the business, drove strong KPI performance whilst delivering record staff engagement scores.
• Placement as sales advisor in a retail store gaining hands-on sales experience, surpassed challenging monthly sales targets. Show less

Master'S Degree, Modern History, Merit

Bachelor Of Arts (B.A.), History (International), First

History (International), History