Christopher Storer Email & Phone Number

Columbus, Ohio

Columbus, Ohio Area

• Manage a team of four team members and act as liaison between center team members and upper management.
• Lead the team to the highest percent of packages packed to shipped in the district, a key performance metric.
• Execute company-initiated objectives. Achieved goal of consistently being a top center in the district to company goals.
• Respond to customer comments and complaints.
• Screen, interview and hire prospective employees.
• Coach new hires on processes and customer service.

Westerville, Ohio

• Acted as liaison between up to seventeen team members and center/district management.
• Monitored printing projects and shipments, emphasizing quality and punctuality.
• Implemented supply par levels and budget and maintained appropriate inventory.
• Coached team members on new company initiatives and service failures. Embraced newinitiatives immediately to role model behaviors.
• Supervised team member interactions with customers.
• Maintained excellent relationships with all external vendors.

Columbus, Ohio Area

• Managed a team of three team members and acted as liaison between center teammembers and upper management.
• Lead the team to the highest percent of packages packed to shipped in the district, a keyperformance metric.
• Executed company-initiated objectives. Achieved goal of consistently being a top centerin the district to company goals.
• Responded to customer comments and complaints.
• Coached new hire on processes and customer service.
• Perform daily audit of financial transactions, both printing and shipping.

Columbus, Ohio Area

• As a liaison with the Office of the Attorney General of Ohio, provided training to lawenforcement, social workers, lawyers, and educators on the correct methodology ofquestioning minors in cases involving sensitive.
• Provided feedback to facilitators to use as training aids with conference attendees.

Columbus, Ohio Area

• Acted as the education office administrator, answering phones and directing inquiriesabout summer acting camps.
• Provided graphic design expertise for the creation of weekly programs for each of thecamps.

Dublin, Ohio And New York, New York

• Coordinated the production of all print projects in the center, delegating production workto the appropriate team member or vendor.
• Monitored printing projects and shipments, emphasizing quality and punctuality.
• Oversaw communication between shifts.
• Produced first level graphic design.
• Acted as manager on duty when management was out of the center

Westerville, Ohio

• Provided first level support to customers requiring printing and shipping services.
• Facilitated a positive customer experience in all transactions.
• Acted as Lead Project Coordinator as necessary