Retail Lending Data Analyst
Newtown, Connecticut, United States
• Developed an Excel refinance predictability model, providing our loan officers with a tool for customer retention• Spearheaded a time study to find the true cost to originate a loan and leverage staffing needs• Designed an Excel worksheet that draws in real-time data to track loan officer pull through and turn times• Worked with iDashboard to analyze lending data and create reports that gauge bank performance• Acquired comprehensive understanding of mortgage lending by observing and collaborating with all departments within the business line