Juvenile Justice & AdvocacyCriminal investigations and Intelligence Department

Senior Program Manager Chicago IllinoisAcquired seven new districts, and two existing districts to provide afterschool tutoring to one-hundred fourteen schools. Trained the middle management team in the areas of relationship building, business development, student acquisition, program/staff recruitment, registration, enrollment, assessment, quality instruction, and attendance. Oversaw all operational and maintenance of the schools and community relationships. Partnered with Human Resources in retention initiatives. Supervised and Mentored Program Manager team of nine. Conduct detailed meetings, trainings on company and community policies, payroll, and data base management.

Provided & administered therapeutic interventions for mentally disabled patients. Created & maintained detailed records of patient level of awareness & progression within the realm of treatment. Transfer patient information to Psychiatrists, & nursing staff; apply various counseling techniques to assist in crisis situations.

Coordinated an environment conducive to the success of youth and staff within the home by applying agency guidelines, policies, and procedures. Conducted detailed evaluation/consultation of all staff on improvement needs. Completed all assigned and unassigned tasks in a timely and professional manner. Also, responsible for completion of payroll, budget, scheduling, meetings, data entry, staff training, and all needs of clients and staff.