Christopher Surprenant Email & Phone Number

Utica, New York, United States

Utica, New York, United States

Support a caseload of over 900 students in the School of Business and Justice Studies through 1:1 career coaching, including resume and cover letter reviews, mock interviews, major/career exploration job search support, and networking events under the Division of Diversity, Equity, Inclusion, and BelongingDevelop and provide ongoing feedback to students seeking to build professional skills application materials through repeat coaching appointments both in-person and onlineCoordinate the annual Construction Management Expo in collaboration with Career Readiness staff and department faculty in which over 20 employers participate in a targeted job fair attended by over 50 students in the Construction Management programImplemented Asana project management software to manage and streamline event planning over the past year, resulting in greater accountability, fewer missed deadlines, and greater clarity of project roles among staff

Utica, New York, United States

Modeled the writing processes of invention, drafting, revising, and editing to students in all subjectsCreated tailored writing plans based on assessment of individual needs and skill levels to gradually increase skill level and comfort with writing as a continuing processSupported and encouraged a diverse community of learners, including first-generation, refugee, and international students while engaging in community building across campus

Utica, New York

Designed multimodal projects to strengthen modes of persuasion, process and procedure writing, and reporting to students in STEM programsImplemented gradually complex strategies for drafting, revising, and finalizing various writing projects to make writing of all kinds accessible to students across disciplinesDemonstrated practical applications of research methods and fact-checking in professional fieldsProvided personalized mentoring to students previously unfamiliar with academic writing conventions

Utica, New York, United States

Coordinated legal notices with local townships, attorneys, and business owners while also serving as a subject matter expert on New York State legal publication requirementsCross-trained to provide quality customer service to classified, memoriam/obituary, and legal notice customers both in person, over the phone, and via email in the absence of full-time employees during the COVID pandemicSupported 8 account executives and two department managers through daily revenue reporting, accurate creation of insertion orders, and office maintenance

Boston

Taught grammar and mechanics strategies to ESL learners (roughly 80% of appointments)Provided editing and revising services to students seeking trained writing supportSupervised 4 junior consultants and provide administrative and clerical support as needed

Boston, Ma

Oriented new Honors students to life at Northeastern and ready them for professional settingsFacilitated discussions on the importance of community, diversity, and global experiences Provided real-world applications of global learning through experiential teaching methods

Boston, Massachusetts

Organized multiple data sets for input into a digital storage repositoryInvestigated 3 partner library collections to grow current archive item inventoryResearched scholarship on archive collection for future written work on 30+ headnotes

Utica, New York

Supported a team of 5 advertising executives, 4 managers, and 30+ regular clientsDesigned artwork and wrote copy for ads in print and digital mediumsMain source of feedback on Kubas modular system to design staff order-handling processes

Utica, New York Area

Managed the flow of 20+ new digital advertisements per day through ATOL systemsActed as liaison between customers and third-party digital project vendorsImplemented custom workflows to streamline digital advertising schedules

Schenectady, New York

Wrote industry-targeted updates, interviews, and features for an audience of 4,000 employeesDrafted interdepartmental communications and memorandaMaintained editorial calendars of future stories with department leads

Albany, New York Area

Researched and wrote content for 100+ informational draft articles on household pestsUtilized various SEO tools to create searchable, click-friendly contentConsulted with experts on scientific and biological subject matter for accuracy and clarity

Albany, New York Area

Co-directed with Executive Editor a team of 5 junior editors and 15 staff writersCollaborated with organization advisor and editorial board on $10,000 budget decisionsCo-finalized with Executive Editor all administrative and creative decisions on a weekly basis

Albany, New York Area

Directed a team of 4 staff writers and assigned stories weeklyDummied all section proofs with an average of 6 articles per weekInterviewed campus and surrounding neighborhood personalities for weekly features

Hudson, New York, United States

Researched and formatted 5 photo posts with content from the Library of CongressWrote a Q&A interview with “Mossin’ Annie” and wrote “7 Prominent Pop Culture Pigs”Proofread articles to be published online and in the quarterly spring print publication

Albany, New York Area

Wrote weekly column “The Freshman Perspective” and weekly TV and film reviewsVolunteered at annual club recruitment events and community service daysActed as interim minutes keeper during weekly staff meetings

Master Of Arts (M.A.), English Literature

Bachelor Of Arts (B.A.), English Literature

Activities and Societies: President of Sigma Tau Delta (English Honor Society); Member of Delta Epsilon Iota (Academic Honor Society).

Advanced Regents Diploma

Activities and Societies: --The Smoke Signal (school newspaper) --Writer's Network --Literary Magazine --National Honor Society --Varsity.