- Consistently meet productivity goals for distribution of customer orders- Train new associates on job responsibilities, processes, safety protocols, and troubleshooting techniques- Cross-trained in all outbound operations to maintain warehouse productivity

- Managed daily a team of 10 employees and 3 operations manager- Oversaw control process focused on preventing damage to vehicles during storms- Created and implemented vehicle check system ensuring all vehicles met company standards before leaving the lot

- Responsible for installation projects of sharps containers (needle buckets) and hand sanitizers in healthcare facilities - Traveled nationwide for installation projects and new account walk-through procedures- Worked with sales team to advise on the location of product in facilities- Completed all close-out documentation for installation, financial, product, and related procedures

Provided consulting services to a variety of accounts within the Aramark Portfolio. 100% travel position supporting opening, closing, and operation turnaround activities. -Implemented process and procedure for a new account. 182 staffed beds, Fairfield, CA-Director of Facilities, Grants Pass, OR. Oversight of 13 schools in the district. -Director of Facilities in Grants, NM, oversight of the entire scope of services of environmental services and maintenance at Cibola Hospital. 25 staffed beds

Led a team of 3 supervisors and 42 employees providing day-to-day operations support at Gerald Champion Regional Medical Center. A 99 bed, level 3 trauma center with multiple off-site buildings located in Alamogordo, NM.- Planned, organized, developed direction for the overall operation of Environmental Services, Linen Services, and Patient Transportation departments in healthcare facilities- Drove safety standards within hospital and team as part of the hospital safety committee- Elevated customer satisfaction scores by daily patient rounding and enhanced cleaning programs- Set program standards to meet department goals and project deadlines

Led a team of 25 employees providing day-to-day operational support at Swedish Medical Center, a 368 bed award-winning acute care hospital located in Englewood, CO. - Provided oversight of EVS logs including OR, pest control and scheduling. - Implemented a hospital-wide recycling program resulting in decreased waste-to-landfill and measurable supply budget cost savings. - Designed a new patient satisfaction program that resulted in significant increases in PS scores throughout the hospital. - Participated as a key member of the patient transportation project implementation team.

Promoted into this role to lead the redesign of the Patient Transport program at the University of Colorado Hospital. Led a team of 20 employees with full budget oversight. - Increased patient transport trip quantity by 99% from 2010 to 2013.- Successfully implemented the “ticket to ride” program – a top to bottom patient transport tracking program which helped to ensure that patient’s needs were met while tracking efficiency and allowing for immediate action in the event of issues or concerns. - Awarded the President’s Award having served as a key member of the Bariatric department program implementation team in 2012.

Led a team of 4 managers and 100 employees providing day to day operations leadership at the University of Colorado Hospital, a 593 bed teaching hospital for the University of Colorado School of Medicine, located in Aurora, Colorado. - Conducted linen studies and audits in an effort to minimize linen waste resulting in a $30k annual cost savings. - Cross-trained and re-purposed employee headcount to maximize production and maintain labor budget margins while continuing to focus on patient satisfaction and employee engagement. - Implemented a recycling program which resulted in decreased waste-to-landfill and measurable supply cost reduction.

As Operations manager at the Palm Springs Airport I controlled baggage delivery, skycap operations for all airlines, wheelchair services, ID checkpoint before TSA took control and any other functions the other airlines asked of me. Managed anywhere between 10 to 25 employees depending on the season due to the fluctuation of the airlines that operate in and out of the airport. Controlled all client hiring/training/coaching/termination as well as monitored budget and client expectations.