With over 20 years of experience in the automotive industry, I am a software developer at Snap-on, a leading provider of software solutions for the aftermarket service network. I have a Red Seal certification as an automotive technician, which gives me a unique perspective and insight into the needs and challenges of the customers and users of our products.My mission is to create software that enhances the efficiency, productivity, and profitability of fixed operations, such as service, parts, and warranty. I leverage my skills in problem-solving, new business development, and customer relationship management to deliver innovative and user-friendly solutions that meet and exceed the expectations of our clients. I am passionate about connecting with people and helping them achieve their goals through technology and fearless innovation.