*Manage office staff in daily operations*Set sales requirements for Sales Ambassadors*Lead the Marketing Team in online advertising*Oversee a Quality Control Staff*Responsible for an in stock inventory in excess of $250,000,000*Conduct sales and training meetings.*Negotiate with dealers for competitive purchasing*Select finished pieces of jewelry for purchase*Conduct meetings with all department managers*Act on behalf of Company Owners in business negotiations*Responsible for the sale of $1,000,000+ pieces of jewelry*Interview and hire for all open positions throughout the company*Terminate employees as needed*Ensure all company policies, procedures and protocols are upheld to the highest standards*Source merchandise from the public and trade *Conduct Fair Market Value Insurance Appraisals*Partner with Auction Houses to sell high jewelry

*Manage a staff of 32 in daily operations including sales, production and marketing.*Recruit, interview, hire and train new staff members.*Oversee the daily workflow of the sales department.*Provide timely and constructive performance evaluations.*Handle discipline and termination of employees in accordance with company policy.*Partner with leadership team to understand and execute company strategy, particularly as it relates to current and future talent needs, recruiting, retention and succession planning.*Provide direct support and guidance to showroom employees as issues arise. *Responsible for executing routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing and terminations.*Analyze trends in compensation and benefits.*Research and propose competitive base and incentive pay programs to ensure the company attracts and retains top talent.*Maintain compliance with Federal, State and Local employment laws and regulations. *Conduct weekly meetings of in-store sales team.*Conduct monthly one on one meetings with each staff member to retain employees.*Conduct periodic surveys that address each issue that will provide insight into employee job satisfaction.*Conduct "stay interviews" with current employees about why employees continue to stay with the company. Collecting this data is a critical component of building retention strategies.*Review maintain and update salary grid including PTO, and 401k for each employee .*Manage performance records for each employee in sales, marketing and production.*Write new Employee Handbook.

*Responsible for a loose & set Diamond inventory exceeding $50 Million and a staff of 10 Sales Consultants, 4 Department Managers and the Quality Control department.*Meet regularly with international diamond dealers to negotiate prices of loose diamonds and jewelry in preparation for sale. *Travel overseas to source diamonds at a competitive price. *Created the entire Bridal Jewelry Department. *Set staff requirements, conducted interviews and hire new employees. *Implement product marketing strategies, including advertising campaigns & sales promotions. *Establish and implement all company policies, procedures and sales goals. *Coordinate pricing, sales and distribution of merchandise. *Meet with clients (B2B & B2C) and ascertain the needs of each and sell accordingly. *Direct sales efforts and monitor customer satisfaction by promptly addressing any issues that may arise.*Oversee sales meeting and presentations. *Conduct Diamond and Jewelry Appraisals.*Purchase estate and period jewelry