-Performed cold calling both over the phone and in person daily-Memorized carrier information, freight classes, modes of freight/transportation, sales material and product information regarding Priority 1 -Managed a territory spanning lower west Michigan-Identified and solidified meaningful relationships with over 50 customers, all having diverse and unique shipping needs-Helped manage and watch over customers freight to help prevent unexpected fees-Arranged cross country shipments and reliable delivery appointments -Performed on the fly (from the car with a phone and laptop) quality customer service-Delved into customers shipping process and common lanes to help make their jobs less stressful and their freight spend more efficient-Initiated and presented quarterly reviews with company executives and employees to maintain a transparent and productive relationship.-Placed in top 4 in annual sales competition, as well as finished top of my sales class by the end of year one -Exceeded company expectations and adhered to company protocol and policy to uphold company reputation and image-Planned monthly lunches and happy hours for customers

Responsibilities included; -Ordering of and inventory for the site, Safe, money, and reports of the site-Multiple employees, security of employees and guests -Ensured an inviting and relaxing atmosphere with excellent live entertainment-Ensuring the venue was operating in line with company values and protocol