My mission as Senior Manager - Resource, Safety, and Fleet is to ensure WPT continues to strengthen our culture of performance, quality, safety, and engagement as we continue our sustainable growth strategy. I am accountable for the hiring and development of our technicians, as well as the management and procurement of our commercial vehicle fleet and specialized equipment. I also oversee our safety department, leading our strategic initiatives, and continuously improving our management systems to reinforce our culture of safety across all operations.

Area Manager, Vancouver Island (YYJ, YCD, YQQ), June 2017-April 2021Area Manager, Prairies (YXE, YQR, YWG), April 2016-July 2017As Area Manager, I oversaw all Air Canada and Jazz Aviation operations across multiple regional airports, focusing on delivering safe, high-quality regional airline services. My commitment to customer satisfaction, employee engagement, operational excellence, and cost-efficiency drove our success. I led a diverse team of over 150 professionals, including an operations manager, unionized supervisors, lead agents, customer service agents, ramp attendants, cargo agents, baggage agents, and aircraft groomers.

As an AOM, I drove the operation through monitoring, providing leadership, and managing operational workgroups to ensure our on-time performance, flight completion, baggage delivery, and customer satisfaction are met or exceeded without compromising safety.

I coordinated all aspects of a flight’s operations and logistics such as route planning, crew scheduling, customs clearance, visa applications, fuel arrangements, airport procedures, airport slots, and flight following