Christopher Talbott Email & Phone Number

Cheshire West And Chester, England, United Kingdom

Greater Cheshire West And Chester Area

Working as part of the National NHS E/I PPE End User and Allocation team to setup new systems to enable the delivery of PPE to all NHS Trusts in England

Merseyside, England, United Kingdom

Service delivery & Technical Project lead for several clinical/corporate projects with Senior responsibilities for Service delivery management including:• Service Operations and Continual service improvement with delivering Operational and product goals. Lead on multiple projects for procuring several digital signage solutions.Part of a highly competent, skilled and motivated team involved in the stand up of a new hospital during COVID-19 Pandemic to release pressure on NW cancer clinic trusts. • IM&T representation on Incident Review panels and several committees. Attending SLA meetings with 3rd party suppliers, assisting in OLA agreements, assisting in Service management, maintaining Policy for MIAA audits, engaging with stakeholders.• Team meetings, Recruitment, Interview panel, Rota\Rotating staff, Annual leave, Assigning work packages.

Merseyside, England, United Kingdom

Responsible for the maintenance and further development of 23 core clinical and corporate systems, providing specialized 3rd line support. Liaise with system suppliers, clinicians and other stakeholders to identify requirement through service design. Developing operation standards, creating policies and procedures. Monitor quality of data held on systems and audit and required performance levels that are in the service level agreement for each system. Develop and maintain disaster recovery requirements ensuring that contingency plans and procedures are implemented and reviewed. Primary roles are providing 3rd Line Application Support for PACS (Picture Archiving and Communication System) and RIS (Radiology Information System), working in conjunction with the PACS/RIS Manager. Primary Exchange Email Administrator for the Trust. Technical lead on multiple and concurrent projects including rollout of replacement PACS and RIS systems linked to a highly acclaimed NHS Consortium. Lead on Trust migration from a legacy Exchange 2003 system to NHSmail. Working with Imaging Department on the development of systems supporting a new PET CT scanners. Deputized into Service Delivery Manager role including Information Governance Board and the Change Advisory Board meetings.

Merseyside, England, United Kingdom

Responsible for resolving complex support requests with computer hardware, software, and network systems, as well as meeting customer satisfaction and continuous service delivery demands. Provides research and support for new technologies to be used within our environment. Mentoring 1st\2nd line support technicians. Take ownership of issues by carrying out problem analysis to implement permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents whennecessary.

Merseyside, England, United Kingdom

Responsible for the configuration, deployment and management of desktops, laptops, printers, and other IT equipment, carrying out upgrades and repairs when required. Supporting the Senior Technician and IT Managers. Perform daily systems checks, ensuring the security, integrity, and operational function of applications. As the main point of contact for customers and liaise with all parts of the business, from Directors, office-based staff, and engineers to ensure all issues are resolved within agreed SLA's.

Key Accountabilities- Provide first line support for all IT issues for staff- Provide support to bespoke cloud-based applications used as main operating systems across the business- Attend multiple sites as and when directed, including other regions- Install configure and deploy hardware, software, telephones, printers on site(s) (with support where necessary)- Upgrades of all IT systems (as directed)