Co-owner of a family run business. Research the highest quality and implement the latest security and smart technology. Offer exceptional customer experience consulting on the optimal option available. Organise and promote the company as well as day to day management.Key responsibilities: Ensured exemplary customer experience was always delivered, in providing a friendly, caring and user-centric service at every encounterLiaised with different stakeholders, including the Police and customers to address the needs of the Police when private footage is required Marketed and made sales in a customer-centric and proactive mannerCompiled and kept customer records whilst adhering to high information security standardsManaged customer accounts, budgets and costs Coordinated deployment and management of tasks to enable appropriate prioritisation, efficient delivery and superior customer serviceWorked as part of a team to complete tasks and deliver services Provided excellent equipment installation to meet client expectations Prioritised and delivered work orders accurately with strict timelines Worked closely with the customer to find the solution that best suited their needs Managed and contracted with external suppliers to implement technology solutions Performed inventory management of equipment, wirings, and accessories to avoid any shortages, including safe storage and transportationSolved problems whilst staying adaptive and resilient