CCNA and MCSE certification trainee working towards the completion of both certifications exams.

• Provide a quality educational environment for students to learn the fundamentals of Information Technology.• Instruct students ranging from the school of Information Technology and School of Electronics in Physical Networking and Client Services.• Advise students on weekly basis on student performances and provide assistance to help prepare them for career placement

Monitor all data storage servers. Support clients with any I.T. related issues. Opening and closing ticket request for requested needs.

Assembler Servers and Server Racks for Amazon and Twitter.Build Servers from hardware and run system checks to ensure that all hardware functions.

Manage and maintain account relationships with client-base needs. Recruit for warehouse positions and IT clients as well. Staff client with human capital on a weekly bases. Report total numbers to Program Manager and Senior Account Manager.

Handle all leave claims and coordinate with all departments on status updates of each employee.Conduct and coordinate a bi-weekly conference call with all departments pertaining status updates on employees.Create a excel database of all leave status.Run Querys through HRIS Lawson System to create daily absence report transferred by UNUM.Coordinate with UNUM on any changes to leave claims.

• Scheduled aircraft maintenance for 63 aircraft in compliance with the Colgan Air GMM and FAA regulations.• Developed a 7 day planning calendar to project schedule maintenance.• Created reports for all 5 bases of Colgan Air, Inc.• Consulted with Maintenance Control, Dispatch, Crew Scheduling and Maintenance Directors to redevelop any maintenance delays.• Participated in the daily maintenance calls from all bases regarding the current/future aircraft maintenance planning.• Updated SABRE system with maintenance for current and future date planning. • Rescheduled PLOT and create work packages in the Maintenance program Ultrimain/CAM.

Recruitment and coordinate the new hire process for the Maintenance, Corporate, Ground Service and Flight Attendants of Pinnacle Airlines, Inc., Colgan Air, Inc. and Mesaba Aviation.Administer the new hire process.

• Maintain two systematic records for the fleet for Continental, United and US Airways to ensure proper time control information regarding airframe, components, accessories, and any other information that may be required.• Provide company reports containing flight hours by types of aircrafts.• Routinely updating all maintenance routine and non-routine data into the FAA approved system CAM.• Monitor and inputting all pilots’ trend data on company log pages.• Auditing all aircraft times in the maintenance records for accuracy of exactly 52 aircraft.

Handle all inbound and outbound customers through the ticket counter and gate control. Answer all questions related to the airlines and flight benefits. Direct minors and disability passengers through the boarding process.

• Prepared garnishment and termination letters for employees; coordinated the new hire process for new employees. • Assisted with the state audits on employee files and input employee records into the ULTIPRO HRIS System. • Assisted with the job fairs and recruitment selection process; implemented E-Verify and E-Recruitment for the agency. • Coordinated orientation with the Training Department. • Assisted with the revisions of personnel policy manuals and Employee Relations investigations..

• Updated employee/freelancer files and the employee website; filed resumes and prepared decline letters for applicants. • Confirmed reference checks for new applicants and verified employee information on applications and provided feedback to hiring manager on the accuracy of the information. • Developed freelance, staff, new hire, and intern orientation packets and conducted new hire orientation. • Scheduled training and work/life programs, prepared materials, and coordinated activities for employees. • Coordinated calendar schedules for HR Manager and Director. • Scanned resumes and recruited for top qualifying candidates and submitted to the hiring manager for final review. • Updated and inputted employee records into the Infinium HRIS system. • Administered the internship program for the Country Music Television channel.

• Coordinated the development of an orientation booklet for new employees of Country Music Television. • Developed an excel database of 116 colleges and universities to provide internship positions for students to better track old and new universities in the database and recruit students from diverse backgrounds. • Assisted with the recruitment and orientation process and performed reference checks for new hires. • Developed and implemented exit interview questionnaire for all Country Music Television interns which helps determine the value of the internship, relationship between supervisor and intern, and demand for interns.