Christopher Techau Email & Phone Number
@genesis-fs.com
1 phone found area 330
LinkedIn matched
Who is Christopher Techau? Overview
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Christopher Techau is listed as Training Supervisor at CFNA (Credit First National Association), a company with 90 employees, based in Cuyahoga Falls, Ohio, United States. AeroLeads shows a work email signal at genesis-fs.com, phone signal with area code 330, and a matched LinkedIn profile for Christopher Techau.
Christopher Techau previously worked as Operations Trainer at Genesis Financial Solutions and Training Coordinator at Genesis Financial Solutions. Christopher Techau holds Associate'S Degree, Applied Business: Business Management Technology from The University Of Akron.
Email format at CFNA (Credit First National Association)
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AeroLeads found 1 current-domain work email signal for Christopher Techau. Compare company email patterns before reaching out.
About Christopher Techau
Experienced Instructor with a demonstrated history of working in the financial services industry. Skilled in Microsoft Word, Communication, Facilitation, Training, and Microsoft Outlook. Strong education professional with a Associate's degree focused in Applied Business: Business Management Technology from The University of Akron.
Listed skills include Customer Service, Training, Microsoft Word, Microsoft Outlook, and 3 others.
Christopher Techau's current company
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Christopher Techau work experience
A career timeline built from the work history available for this profile.
Operations Trainer
- Coordinated and facilitated new hire classroom training for various credit departments
- Coordinated and facilitated cross training for both retail and Signet portfolios
- Collaborated with multiple departments and senior leadership to design training material used for new hire training, cross training, and remediation
- Worked closely with Fraud to design the first stages of MasterCard chargeback, write-off as well as agent phone training
- Coach and monitor new hires during call-taking segments of training to provide on-the-spot feedback
- Visited outsource partner in Bogota, Colombia to observe and provide feedback to trainers while observing start-up/launch process for the partner
Training Coordinator
- Moved from Signet to Genesis as part of the Credit Portfolio outsourcing.
- Collaborated and coordinated classroom preparations for call center new hires
- Facilitated multiple classes for the Customer Service and Recovery/Collections departments
- Create and assign new hire and tenured representative courses through web-based regulation assessment site (Regulatory University)
- Create and maintain monthly reports and graphs for distribution to all levels of management regarding progress summaries for compliance regulatory courses
- Coach and live-monitor new hires during call-taking segments of training to provide on-the-spot feedback as well as identify training opportunities
Assistant Supervisor
- Coordinated and facilitated new hire classroom training for Recovery/Collections department
- Designed training material for learners to be used during new hire training
- Facilitated leadership development courses in the form of “lunch and learns”
- Screened applications for Customer Care, Authorizations, and Recovery/Collections positions
- Conducted phone screens with potential applicants
- Conducted face-to-face interviews with potential candidates for call center positions
Collector
- Assisted customers with payment arrangements on delinquent accounts
Colleagues at CFNA (Credit First National Association)
Other employees you can reach at cfna.com. View company contacts for 90 employees →
Brian Mccall
Colleague at Cfna (Credit First National Association)Miami-Fort Lauderdale Area, United States
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Tracy T.
Colleague at Cfna (Credit First National Association)Wadsworth, Ohio, United States, United States
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Ana Hallis
Colleague at Cfna (Credit First National Association)Cleveland, Ohio, United States, United States
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Ryan Iammarino
Colleague at Cfna (Credit First National Association)Greater Cleveland, United States
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Shirley Nicholson
Colleague at Cfna (Credit First National Association)Lorain, Ohio, United States, United States
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Rachael Walunis
Colleague at Cfna (Credit First National Association)Bay Village, Ohio, United States, United States
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Therese Stadul
Colleague at Cfna (Credit First National Association)Brook Park, Ohio, United States, United States
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Jen Riley
Colleague at Cfna (Credit First National Association)Tallmadge, Ohio, United States, United States
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Barbara Boynton
Colleague at Cfna (Credit First National Association)Euless, Texas, United States, United States
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Gretchen Musiek
Colleague at Cfna (Credit First National Association)Cleveland, Ohio, United States, United States
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Christopher Techau education
Frequently asked questions about Christopher Techau
Quick answers generated from the profile data available on this page.
What company does Christopher Techau work for?
Christopher Techau works for CFNA (Credit First National Association).
What is Christopher Techau's role at CFNA (Credit First National Association)?
Christopher Techau is listed as Training Supervisor at CFNA (Credit First National Association).
What is Christopher Techau's email address?
AeroLeads has found 1 work email signal at @genesis-fs.com for Christopher Techau at CFNA (Credit First National Association).
What is Christopher Techau's phone number?
AeroLeads has found 1 phone signal(s) with area code 330 for Christopher Techau at CFNA (Credit First National Association).
Where is Christopher Techau based?
Christopher Techau is based in Cuyahoga Falls, Ohio, United States while working with CFNA (Credit First National Association).
What companies has Christopher Techau worked for?
Christopher Techau has worked for Cfna (Credit First National Association), Genesis Financial Solutions, and Signet Jewelers Limited.
Who are Christopher Techau's colleagues at CFNA (Credit First National Association)?
Christopher Techau's colleagues at CFNA (Credit First National Association) include Brian Mccall, Tracy T., Ana Hallis, Ryan Iammarino, and Shirley Nicholson.
How can I contact Christopher Techau?
You can use AeroLeads to view verified contact signals for Christopher Techau at CFNA (Credit First National Association), including work email, phone, and LinkedIn data when available.
What schools did Christopher Techau attend?
Christopher Techau holds Associate'S Degree, Applied Business: Business Management Technology from The University Of Akron.
What skills is Christopher Techau known for?
Christopher Techau is listed with skills including Customer Service, Training, Microsoft Word, Microsoft Outlook, Communication, Facilitation, and Creative Writing.
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