Christopher Thompson Email & Phone Number

London, Greater London, Gb

At Revolent Group my position was to instruct courses on dozens so salesforce subjects such as Admin, Omni Studio, Industries CPQ, Salesforce Health Cloud, Salesforce Communication Cloud, Sales Consumer Goods Cloud, Salesforce Marketing Cloud Engagement, and many others. while facilitating those course I was responsible for the design of training materials to accompany my in class lectures. totaling well over 40 separate published works. The end goal all of the courses was for the student is to achieving a certification (or multiple) and be placed into an active practice. By my last count I have been responsible for bringing well over 100 Developers, admins, and consultants into the salesforce eco system.

Kansas City, Missouri, Us

Developed and Facilitated Training materials for the Veteran’s Administration clinical contact centers modernization initiative. The modernization initiative consisted of utilizing the salesforce platform, Cerner millennium software, and current systems to provide a nationalized standard system of care across the many VA contact centers around the country. My responsibility was to develop and facilitate training for the nursing role encompassing the new systems and standardized workflows. Leverage SME. and stakeholders to provide accurate training in an agile environment and ensure compliance with all federal safety, security, and accessibility regulations. My time here won me recognition from my team, supervisors, vendors, and clients. I currently hold a Secret level security clearance.

I have always had passion for jewelry and i wanted to turn my passion into a business. I gained my certification from the Gemology Institute of America, developed my own website, integrated my pos and inventory management programs. launched and maintained a social media marketing campaign, based off of my original branding. Hired and managed a team to handled my face to face sales and online channels. yielding a Profit of 48 percent. with 10 percent of those proceeds funding local charities.

Birmingham, Al, Us

Along with front facing sales operation. my responsibilities included report creation through excel, inventory management programs and pos data. while working in this position I rose quickly from a front-line sales associate to my current position of sales manager in charge of a team of 25. During my time here I noticed through our reports, areas of improvement that could be made through training and better communication practices. I took it upon myself to implement those data driven practices resulted in a sustainable uptick in sales by 20%.

Rexburg, Idaho, Us

I started as a TA for the literature and theology departments. Soon there after my skills for administration as well as teaching and tutoring became useful. While at BYUI i worked as the reception for the office, as well an administrative aid to File and manage student and facility records. I taught and tutored three different courses in both department, created curriculum for the literature department, and aided in the publication of several professors articles and symposiums. I created presentations for the faculty and students on an ongoing bases. and a verity of other tasks.

Lake Buena Vista, Florida, Us

I was promoted from a Sales Associate to Area Trainer during the MY Disney Experience roll out. This industry leading program required a rather steep learning curve for my fellow cast members, and I was asked to sorehead the adoption of the program for my entire area numbering about 100 employees. I created a training and integration plan that my training team would be able complete in three month in-time for the memory maker and magic band product to launch. soon thereafter My Area was recognized for outstanding proficiency in the new program. myself and my trainees where asked to give feedback concerning the roll out, and possible future features for the system. a few of those suggestion where in-fact implemented and make up a small part of the system that is currently in place.

Bachelor’S Degree, Humanities/Humanistic Studies

Associate’S Degree, Communication, General