Christopher Thompson Email & Phone Number

• Providing guidance to small companies and entrepreneurs to help build successful business or supporting divisions within their company or enterprise. Working closely with ownership to plan and execute a complete.
• Instruct ownership on the finer points of business plan execution, cash flow control, project planning and right sizing staffing levels.
• Coach and mentor team members and management to enhance skills and foster change.
• Guide ownership to prepare annual budgets by business stream and create a project-based accounting style to help flatten cash flow trending.
• Create product and project-based reporting by stream and present monthly, quarterly, and yearly Key Indicator slide decks to ownership and shareholders.
• Help standardize client interactions and pricing models to ensure each stream will create profit while maintaining client focus and strong relationships.

Vaughan, Ontario, Canada

• Provided strategic leadership and oversight of all daily operations; Financial Planning, P&L, Budget Development, Warehouse Operations, Human Resources, Policy and Program implementation, and created all short and.
• Instrumental in driving day-to-day activities across sales, purchasing, operations, warehouse operations, and final deliveries. Successfully moved 2.5M pieces annually achieving 44% year over year (YoY) growth.
• Leveraged career experience and industry knowledge to integrate lean methodologies which reduced Cost of Goods (COG) to 28% from 44% exceeding the industry average of 40%.
• Created and developed a Human Resource manual including full implementation that detailed all organizational policies and plans regarding employee management.
• Continually identified areas of opportunity to improve internal functions and team efforts; developed cross departmental collaboration to share best practices internally to build for scale across the organization.
• Provided critical oversight in operational areas including development of Key Performance Indicators (KPIs), review of costs, and allocating material, human and financial resources to implement policies and programs.

Richmond Hill, Ontario

• Delivered outstanding results in the management of two major distribution centres with focus on providing a safe working environment for employees with compliancy of all provincial legislative requirements; led daily.
• Consistently delivered all benchmarks that support profitability and established lean methodologies such as rightsizing and budgeting that significantly lowered costs by 23%.
• Established short and long term strategies across the ware house operation which resulted in 99.99% warehouse accuracy, shipping accuracy of 99.99% and on-time accuracy of 98.99%. Successfully achieved 100% receiving.
• Introduced ongoing process improvements that increased efficiency and decreased costs while building key relationships with third-party vendors to ensure pricing was aligned with operational expectations.
• Served as Subject Matter Expert (SME) across the company in areas including Warehouse, Logistics, Operations, RFP responses, and administered new customer integration and on-boarding.
• Program Manager - Focus was on managing small and large-scale projects from conception to completion; executed scheduling, ensured milestones were achieved and delivered projects on time and within budget.

Ajax, Ontario

• Successfully founded a metal fabrication business; planned, developed operating standards, sales and marketing objectives, and successfully grew the business idea into a successful profit generating business..
• Directed a product line of custom built metal fixtures for construction, security, warehousing and health & safety industries. Oversaw projects from conception to completion and led a crew from 4 to 30 depending on.
• Delivered superior support and service, offering a 24/7 service help line to meet clients emergency demands. Led project management which included project scheduling, timelines, materials procurement, and ensured all.
• Developed strategic and operational sales plans which resulted in increasing sales and gross margin year over year (YoY), achieved highest levels of customer satisfaction leading to high volume referral business.
• Leveraged communication skills to develop relationships with key accounts that secured exclusive contracts; grew accounts and additional vertical markets and product categories YoY.
• Established broad initiatives and project objectives that successfully increased revenue results and company’s growth and vision. Achieved strategies through identifying areas of opportunity and continual building of.

Markham, Ontario

- Project-managed daily operation of Canada’s largest condominium development- Created and maintained monthly reporting structures for presentation to an elected Board of Directors - Prepared major project RFQs and associated contracts- Formulated a multi-year Reserve Fund project schedule - Worked directly with Markham Town Council on public health.

Richmond Hill, Ontario

- Managed, trained and oversaw three departments- Provided comprehensive ongoing logistical support for project management teams delivering large customer rollouts - Prepared proposals, contracts and cost analysis for logistical aspects of product rollouts - Planned, negotiated and approved partner carrier contracts on national and international scale.

North York, Ontario

- Leveraged extensive knowledge of the IBM internal computer systems including TDI and Wesson Warranty System- Organized and managed staff time schedules - Monitored and ordered supplies for internal departments - Administered regular and emergency shipments of computer components to all areas of Canada via approved carriers - Tracked, traced and expedited.

Concord, Ontario

- Supervised the dismantling, relocation and reorganization of the warehouse - Oversaw warehouse and shipping departments including Inventory Control, Order Filling, Shipping, Expediting, and Reporting (daily costs and quality)- Took and processed customer orders - Advised on swimming pool maintenance - Addressed and resolved problems related to customers.

Master Of Business Administration - Mba, Business Administration And Management, General

Master Of Business Administration - Mba, Business